Pro Carrier Integration with Helm

Easily connect Pro Carrier to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Pro Carrier?

Pro Carrier is an international eCommerce delivery provider offering tracked and untracked services across the globe

They focus on efficient, cost-effective cross-border shipping and returns for growing online retailers

Step 1: Get Your Pro Carrier Credentials

Before installing Pro Carrier in Helm, ensure you have the following credentials

You will need:

  • API KEY

🔎 These details are provided by Pro Carrier during onboarding
If you require assistance, contact your Pro Carrier account manager or support team

Step 2: Install Pro Carrier in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type Couriers

  3. Select the Couriers tab from the results

Step 3: Select and Configure Pro Carrier

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Pro Carrier from the list

  3. Click Continue to begin configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Pro Carrier Tracked” or “Pro Carrier EU”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Pro Carrier

API KEY

Provided by Pro Carrier

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Pro Carrier is now integrated with Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support: