HubEurope Integration with Helm

Easily connect HubEurope to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are HubEurope?

HubEurope is a European logistics provider offering parcel delivery and freight solutions across multiple countries

They specialise in cross-border shipments with a focus on timely deliveries, reliable tracking, and flexible services tailored to eCommerce businesses

Step 1: Get Your HubEurope Credentials

Before installing HubEurope in Helm, ensure you have the following credentials

You will need:

  • Account Number

  • Account Name

  • Token

🔎 These credentials are provided by HubEurope during onboarding

If you require them, contact your HubEurope account manager or support team

Step 2: Install HubEurope in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Type “Couriers” into the search bar

  3. Select the Couriers tab from the results

Step 3: Select and Configure HubEurope

  1. Click Install Courier in the bottom-right corner

  2. Search for and select HubEurope from the list

  3. Click Continue to begin configuration

  4. Fill in the following fields:

Field

What to Enter

Courier Identifier

Internal name (e.g. “HubEurope International” or “HubEurope Express”)

Account Type

Choose Live for production or Test for sandbox

Collection Time

Enter your scheduled pickup time as agreed with HubEurope

Account Number

Provided by HubEurope

Account Name

Provided by HubEurope

Token

Provided by HubEurope

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

HubEurope is now integrated with Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly within the platform

Need Help?

If you're unsure at any point or need extra support: