UPSv2 Courier Integration with Helm

Set up UPSv2 in your Helm WMS to enable advanced shipping capabilities, including real-time tracking, automated label generation and streamlined collections

Who Are UPSv2?

UPSv2 is the latest integration method with UPS (United Parcel Service), offering improved performance, enhanced security and support for UPS’s updated API platform

It is recommended for all new UPS integrations going forward

Step 1: Get Your UPSv2 Credentials

Before installing UPSv2 in Helm, ensure you have the following credentials

You will need:

  • Account Number

🔎 These details are provided by UPS via the OAuth onboarding process

For assistance, contact your UPS account representative or technical support

Step 2: Install UPSv2 in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type Couriers

  3. Select the Couriers tab from the results

Step 3: Select and Configure UPSv2

  1. Click Install Courier in the bottom-right corner

  2. Search for and select UPSv2 from the list

  3. Click Continue to begin configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “UPSv2 Standard” or “UPSv2 Express Saver”)

Account Type

Choose Live for production or Test for sandbox setup

Collection Time

Enter your agreed pickup window with UPS

Account Number

Provided by UPS

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

UPSv2 is now connected to your Helm WMS

Start dispatching orders, printing labels and managing collections through Helm seamlessly with UPSv2

Need Help?

If you're unsure at any point or need extra support: