PallexV2 Integration with Helm

Easily connect PallexV2 to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Pallex V2?

Pallex V2 is an enhanced service offering from Pallex, providing advanced pallet freight solutions with improved tracking and integration features

They specialise in reliable and flexible distribution across the UK and Europe, designed to meet complex logistics needs

Step 1: Get Your Pallex V2 Credentials

Before installing Pallex V2 in Helm, ensure you have the following credentials

You will need:

  • Username

  • Password

  • Account Number

🔎 These details are provided by Pallex V2 during onboarding
If you require assistance, contact your Pallex V2 account manager or support team

Step 2: Install Pallex V2 in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers“

  3. Select the Couriers tab from the results

Step 3: Select and Configure Pallex V2

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Pallex V2 from the list

  3. Click Continue to start configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “PallexV2 Standard” or “PallexV2 Express”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Pallex V2

Username

Provided by Pallex V2

Password

Provided by Pallex V2

Account Number

Provided by Pallex V2

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Pallex V2 is now integrated with Helm WMS

You can begin dispatching pallet shipments, printing labels and managing collections directly within Helm

Need Help?

If you're unsure at any point or need extra support: