DPD Austria Integration with Helm

Easily connect DPD Austria to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are DPD Austria?

DPD Austria is part of the international DPD group and provides reliable parcel delivery services across Austria and wider Europe

Known for its fast delivery times, tracking visibility, and flexible delivery options, DPD Austria is ideal for businesses shipping domestically or cross-border within the EU

Step 1: Get Your DPD Austria Credentials

Before installing DPD Austria in Helm, gather your account credentials
You will need:

  • Username

  • Password

  • Client Number

🔎 These are provided by DPD Austria during account setup or can be obtained from your account manager or support team

Step 2: Install DPD Austria in Helm

To begin:

  1. Go to the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers”

  3. Click on the Couriers tab from the search results

Step 3: Select and Configure DPD Austria

  1. Click Install Courier in the bottom-right corner

  2. Search for and select DPD Austria from the list

  3. Click Continue to begin setup

  4. Fill in the following fields:

Field

What to Enter

Courier Identifier

Internal name (e.g. “DPD Austria” or “DPD AT Express”)

Account Type

Choose Live for production or Test for sandbox use

Collection Time

Add your scheduled parcel collection time agreed with DPD Austria

Username

Provided by DPD Austria

Password

Provided by DPD Austria

Client Number

Provided by DPD Austria

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

DPD Austria is now integrated with Helm WMS

Your team can begin dispatching shipments, printing courier labels, and managing collections through the platform

Need Help?

If you're unsure at any point or need extra support: