Impact Express Integration with Helm

Easily connect Impact Express to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Impact Express?

Impact Express is a UK-based courier specialising in rapid parcel delivery services across the UK and Europe

They offer flexible shipping options, including same-day and next-day deliveries, with a strong focus on customer service and reliable tracking

Step 1: Get Your Impact Express Credentials

Before installing Impact Express in Helm, ensure you have the following credentials

You will need:

  • Account Number

  • Account Name

  • Token

🔎 These details are provided by Impact Express during onboarding

If you need assistance, contact your Impact Express account manager or support team

Step 2: Install Impact Express in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers”

  3. Select the Couriers tab from the results

Step 3: Select and Configure Impact Express

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Impact Express from the list

  3. Click Continue to start configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Impact Express Standard” or “Impact Express”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Impact Express

Account Name

Provided by Impact Express

Account Number

Provided by Impact Express

Token

Provided by Impact Express

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Impact Express is now integrated with Helm WMS

You can begin dispatching parcels, printing labels and managing collections directly within Helm

Need Help?

If you're unsure at any point or need extra support: