Etsy Integration Guide

Integrate your Etsy shop with Helm to automate order syncing, manage your product catalogue and ensure your stock levels remain accurate across platforms

What is Etsy

Etsy is a global online marketplace focused on handmade, vintage and unique goods

By connecting Etsy to Helm, sellers can centralise their fulfilment operations, keep stock synced in real time and streamline multichannel management

PROS ✅

CONS ❌

Access to a large niche audience of buyers

Requires OAuth authentication and Etsy Developer credentials

Real-time stock and order synchronisation

API rate limits and listing policies may apply

Supports personalisation and custom order details

Requires mapping of product variations and SKU alignment

Step-by-Step Setup

To integrate Etsy with Helm

  1. Register a Developer App
    Visit www.etsy.com/developers and create an Etsy developer account
    Register a new app and note your Client ID and Client Secret

  2. Set OAuth Redirect URI
    Add the Helm OAuth redirect URL to your app settings on Etsy

  3. Log in to Helm
    Go to Settings → My Store

  4. Add New Sales Channel
    Click Add New Sales Channel and choose Etsy from the list

  5. Connect Etsy via OAuth
    Click Connect and follow the Etsy login flow to grant Helm access to your shop

Interaction Settings

Fine-tune how Helm communicates with your Etsy shop

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import your Etsy product listings into Helm

Sync Stock Levels

Keep Helm and Etsy stock quantities in sync

Use Channel Names

Display Etsy listing titles in your Helm orders

Max Stock Levels

Set a cap on stock quantities shared with Etsy

Stock Buffer

Reserve buffer stock to avoid overselling

Auto Merge Orders

Combine multiple orders from the same buyer or shipping address

Order Importing Type

Define the start date and time for importing orders from Etsy

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Etsy integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

OAuth Not Authorised

Confirm your redirect URI matches exactly with Etsy’s developer portal configuration

Orders Not Importing

Check if the integration is active and order statuses are mapped

Stock Not Syncing

Ensure product SKUs match between Etsy and Helm

Personalisation Missing

Map custom fields correctly to preserve buyer instructions in the order feed

If you experience issues and need assistance, contact Helm Support