Palletforce Integration with Helm

Easily connect Palletforce to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Palletforce?

Palletforce is a leading UK pallet delivery network offering nationwide palletised freight services

They specialise in secure, reliable, and cost-effective distribution solutions for businesses of all sizes

Step 1: Get Your Palletforce Credentials

Before installing Palletforce in Helm, ensure you have the following credentials

You will need:

  • Access Key

  • Customer Account Number

  • Depot Code

🔎 These details are provided by Palletforce during onboarding
If you require help, contact your Palletforce account manager or support team

Step 2: Install Palletforce in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type ”Couriers”

  3. Select the Couriers tab from the results

Step 3: Select and Configure Palletforce

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Palletforce from the list

  3. Click Continue to start configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Palletforce Standard” or “Palletforce”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Palletforce

Access Key

Provided by Palletforce

Customer Account Number

Provided by Palletforce

Depot Code

Provided by Palletforce

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Palletforce is now integrated with Helm WMS

You can begin dispatching pallet shipments, printing labels and managing collections directly within Helm

Need Help?

If you're unsure at any point or need extra support: