DPD Integration with Helm

Easily connect DPD to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are DPD?

DPD is one of the UK and Europe’s most recognised parcel delivery networks, known for fast, reliable, and fully trackable services

With options for next-day, timed, and international delivery, DPD is ideal for eCommerce retailers who require high service levels and customer communication tools

Step 1: Get Your DPD Credentials

Before setting up DPD in Helm, ensure you have your credentials ready
You will need:

You will need:

  • Username

  • Password

  • Accountno

🔎 These are typically issued during onboarding or can be requested directly from your DPD account manager or support team

Step 2: Install DPD in Helm

To begin installation:

  1. Open the Settings menu in the bottom-left of Helm

  2. Use the search bar to type “Couriers”

  3. Select the Couriers tab from the results

Step 3: Select and Configure DPD

  1. Click Install Courier in the bottom-right corner

  2. Search for and select DPD from the courier list

  3. Click Continue to open the configuration screen

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “DPD UK” or “DPD Classic Europe”)

Account Type

Choose Live for production or Test for sandbox setup

Collection Time

Enter your scheduled collection time as arranged with DPD

Username

Provided by DPD

Password

Provided by DPD

Accountno

Provided by DPD

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

DPD is now integrated with Helm WMS

You can begin dispatching shipments, generating labels, and managing deliveries directly from within Helm

Need Help?

If you're unsure at any point or need extra support: