Palletways Integration with Helm

Easily connect Palletways to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Palletways?

Palletways is a leading European palletised freight network providing reliable and timely pallet delivery services

They specialise in nationwide and cross-border distribution with a strong focus on quality and customer service

Step 1: Get Your Palletways Credentials

Before installing Palletways in Helm, ensure you have the following credentials

You will need:

  • API KEY

🔎 These details are provided by Palletways during onboarding
If you require assistance, contact your Palletways account manager or support team

Step 2: Install Palletways in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers“

  3. Select the Couriers tab from the results

Step 3: Select and Configure Palletways

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Palletways from the list

  3. Click Continue to start configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Palletways Standard” or “Palletways”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Palletways

API KEY

Provided by Palletways

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Palletways is now integrated with Helm WMS

You can begin dispatching pallet shipments, printing labels and managing collections directly within Helm

Need Help?

If you're unsure at any point or need extra support: