Mirakl Integration Guide
Integrate your Mirakl marketplace account with Helm to streamline order processing, synchronise inventory, and simplify multi-channel fulfilment
What is Mirakl
Mirakl is a leading enterprise marketplace platform used by major retailers and brands to host third-party sellers on their eCommerce sites
Connecting Mirakl to Helm allows you to automate order imports, maintain stock accuracy, and centralise fulfilment operations across multiple Mirakl-powered marketplaces
PROS ✅ | CONS ❌ |
Connect to major retailers using a single platform | Requires a valid API URL and API Key issued by each specific Mirakl marketplace |
Automate order flow and inventory syncing | Integration behaviour may vary slightly per marketplace |
Supports multi-marketplace, multi-region setups | Some marketplaces may impose rate limits or approval delays |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Mirakl from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Provide a name for the store, e.g. Mirakl - Decathlon UK |
Sales Channel Logo | Upload the marketplace logo or your own branded icon |
API URL | Enter the full API endpoint URL provided by the marketplace |
API Key | Paste the API key issued in your Mirakl seller account |
Click Continue
Fine-tune how Helm interacts with your Mirakl store
INTERACTION SETTING | DESCRIPTION |
Sync Inventory | Automatically download new products from the channel |
Sync Stock Levels | Keep stock synchronised between Helm and the marketplace |
Use Channel Names | Show product names from Mirakl on orders for easier tracking |
Max Stock Levels | Set a maximum stock level to display on Mirakl (e.g. cap at 50 units) |
Stock Buffer | Reserve stock to avoid overselling (e.g. a buffer of 2 leaves 2 units unsold) |
Auto Merge Orders | Automatically merge multiple orders from the same store |
Order Importing Type | Set the point in time from which orders should start importing |
Click Save when configuration is complete
Set the channel to Is Active at the top of the screen
Once connected, you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the full URL (including protocol and version path) is correctly entered |
Invalid API Key | Double-check that the key matches what was generated in your Mirakl dashboard |
Orders Not Importing | Verify that the channel is active and the correct order statuses are selected |
Stock Not Syncing | Ensure stock sync settings are enabled and mapped correctly in Helm |
If you experience issues and need assistance, contact Helm Support
