Pallex Integration with Helm

Easily connect Pallex to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Pallex?

Pallex is a UK-based pallet delivery network specialising in part and full pallet freight services. They provide reliable, flexible distribution solutions tailored for a variety of industries across the UK and Europe

Step 1: Get Your Pallex Credentials

Before installing Pallex in Helm, ensure you have the following credentials

You will need:

  • Username

  • Password

🔎 These details are provided by Pallex during onboarding
If you require assistance, contact your Pallex account manager or support team

Step 2: Install Pallex in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers“

  3. Select the Couriers tab from the results

Step 3: Select and Configure Pallex

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Pallex from the list

  3. Click Continue to start configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Pallex Standard” or “Pallex Express”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Pallex

Username

Provided by Pallex

Password

Provided by Pallex

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Pallex is now integrated with Helm WMS

You can begin dispatching pallet shipments, printing labels and managing collections directly within Helm

Need Help?

If you're unsure at any point or need extra support: