Next Integration Guide
Connect your Next marketplace account with Helm to automate order processing, synchronise stock levels, and streamline your fulfilment workflow
What is Next
Next is a major UK retailer offering clothing, home products, and more through its online marketplace
Integrating Next with Helm allows you to centralise your order and stock management, automate syncing, and efficiently manage multichannel fulfilment from one platform
PROS ✅ | CONS ❌ |
Access to a large, loyal UK customer base | Requires valid API credentials provided by Next |
Real-time order import and inventory synchronisation | Approval and onboarding may take time |
Supports complex product catalogues and multi-warehouse stock | Integration features may vary based on Next’s API limitations |
Step-by-Step Setup
To connect Next to Helm
Request API Credentials
Contact Next Marketplace to obtain your API URL and API KeyLog in to Helm
Navigate to Settings → My StoreAdd New Sales Channel
Click Add New Sales Channel and select Next from the available optionsEnter Required Details
FIELD | DESCRIPTION |
Sales Channel Name | e.g. Next UK |
Sales Channel Logo | Upload the Next logo or your own brand icon |
API URL | Paste the full API endpoint URL provided by Next Marketplace |
API Key | Enter the API key issued by Next Marketplace |
Click Continue
Interaction Settings
Configure how Helm interacts with your Next Marketplace
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import products from Next into Helm |
Sync Stock Levels | Keep stock quantities up to date between Helm and Next |
Use Channel Names | Display product names from Next on order records |
Max Stock Levels | Limit maximum stock levels sent to Next |
Stock Buffer | Reserve stock quantity to reduce overselling risk |
Auto Merge Orders | Automatically merge orders from the same customer or address |
Order Importing Type | Choose the start date and time for importing new orders |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Next integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the API URL is complete including https and version path |
Invalid API Key | Verify the key matches what Next issued exactly |
Orders Not Importing | Confirm the channel is active and the correct order statuses are selected |
Stock Not Syncing | Make sure stock sync is enabled and SKUs are matched |
If you experience issues and need assistance, contact Helm Support
