The Pallet Network Courier Integration with Helm
Set up The Pallet Network in your Helm WMS to streamline palletised freight shipments, label printing and collection scheduling

Who Are The Pallet Network?
The Pallet Network (TPN) is the UK’s largest palletised freight delivery network
They provide cost-effective, reliable distribution solutions for businesses shipping pallet consignments nationally and internationally

Step 1: Get Your The Pallet Network Credentials
Before installing The Pallet Network in Helm, ensure you have the following credentials
You will need:
Username
Password
Customer Account
Depot Number
🔎 These credentials are supplied by The Pallet Network during onboarding
If you don’t have them, contact your TPN account manager or support team

Step 2: Install The Pallet Network in Helm
To begin:
Open the Settings menu in the bottom-left corner of Helm
Use the search bar to type Couriers
Select the Couriers tab from the results

Step 3: Select and Configure The Pallet Network
Click Install Courier in the bottom-right corner
Search for and select The Pallet Network from the list
Click Continue to begin configuration
Enter the following details:
Field | What to Enter |
Courier Identifier | Internal name (e.g. “TPN Standard” or “TPN Express”) |
Account Type | Choose Live for production or Test for trial setup |
Collection Time | Enter your agreed pickup schedule with The Pallet Network |
Username | Provided by The Pallet Network |
Password | Provided by The Pallet Network |
Customer Account | Provided by The Pallet Network |
Depot Number | Provided by The Pallet Network |
💡 Tip: The Notes section (if shown) is for internal comments - only visible to you
Once done, click Save to activate the integration

All Set!
The Pallet Network is now integrated with Helm WMS
You can start dispatching pallet shipments, printing labels and managing collections directly within Helm

Need Help?
If you're unsure at any point or need extra support:
