Satair Integration Guide
Integrate your Satair account with Helm to automate order processing, synchronise stock in real time, and streamline fulfilment across aerospace aftermarket parts and services
What is Satair
Satair is a leading global provider of aftermarket services and solutions for the aerospace industry, specialising in spare parts distribution, repair services, and supply chain management for commercial and military aircraft
By connecting Satair to Helm, suppliers and service providers can centralise order management, maintain accurate inventory levels, and coordinate multi-location fulfilment with precision and speed
PROS ✅ | CONS ❌ |
Access to a global aerospace aftermarket network | Requires a valid API URL and API Key issued by Satair |
Real-time sync of orders and stock via Helm | Product data must comply with aerospace industry standards and regulations |
Streamlined fulfilment for complex aerospace parts | Onboarding may include strict compliance and certification requirements |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Satair from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as Satair Global or Satair Aerospace Parts |
Sales Channel Logo | Upload the Satair logo or your own branded icon |
API URL | Enter the full API endpoint provided by Satair |
API Key | Paste the API key issued by Satair during integration onboarding |
Click Continue
Interaction Settings
Configure how Helm interacts with Satair:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Import SKUs and product data from Satair |
Sync Stock Levels | Keep stock quantities synchronised across Helm and Satair |
Use Channel Names | Display product names from Satair on Helm orders |
Max Stock Levels | Set a stock cap to control quantity visibility |
Stock Buffer | Reserve inventory to avoid overselling critical aerospace parts |
Auto Merge Orders | Combine orders from the same repair centre or customer |
Order Importing Type | Define the date/time to start importing new orders |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Satair integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Verify that the API URL includes HTTPS and the correct endpoint/version |
Invalid API Key | Confirm the key is active and assigned to your Satair vendor account |
Orders Not Importing | Check that the channel is active and order sync filters are correctly set |
Stock Not Syncing | Ensure stock sync settings are enabled and SKU mappings are accurate |
If you experience issues and need assistance, contact Helm Support
