Smart Track Courier Integration with Helm

Set up Smart Track as a courier in your Helm WMS to streamline your fulfilment operations with integrated shipping, label generation and tracking

Who Are Smart Track?

Smart Track is a UK-based courier service specialising in last-mile delivery and logistics for retail, wholesale and eCommerce businesses

They focus on cost-effective, efficient parcel deliveries across the UK and offer tailored solutions for business clients

Step 1: Get Your Smart Track Credentials

Before installing Smart Track in Helm, ensure you have the following credentials

You will need:

  • API Key

  • API Secret

🔎 These details are provided by Smart Track during onboarding

If you require assistance, contact your Smart Track account manager or technical support team

Step 2: Install Smart Track in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type Couriers

  3. Select the Couriers tab from the results

Step 3: Select and Configure Smart Track

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Smart Track from the list

  3. Click Continue to begin configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Smart Track Standard” or “Smart Track Next Day”)

Account Type

Choose Live for production or Test for sandbox setup

Collection Time

Enter your agreed pickup schedule with Smart Track

API Key

Provided by Smart Track

API Secret

Provided by Smart Track

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Smart Track is now integrated with Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support: