On Logistics Integration with Helm

Easily connect On Logistics to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are On Logistics?

On Logistics is a UK-based logistics and courier provider specialising in flexible parcel delivery and freight services

They offer tailored shipping solutions designed to meet the needs of eCommerce and retail businesses with reliable tracking and efficient fulfilment

Step 1: Get Your On Logistics Credentials

Before installing On Logistics in Helm, ensure you have the following credentials

You will need:

  • Account Number

  • Account Name

  • Token

🔎 These details are provided by On Logistics during onboarding
If you need help, contact your On Logistics account manager or support team

Step 2: Install On Logistics in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers“

  3. Select the Couriers tab from the results

Step 3: Select and Configure On Logistics

  1. Click Install Courier in the bottom-right corner

  2. Search for and select On Logistics from the list

  3. Click Continue to start configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “On Logistics Standard” or “On Logistics”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with On Logistics

Account Number

Provided by On Logistics

Account Name

Provided by On Logistics

Token

Provided by On Logistics

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

On Logistics is now integrated with Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly within Helm

Need Help?

If you're unsure at any point or need extra support: