Parcel hub Integration with Helm

Easily connect Parcel hub to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Parcelhub?

Parcelhub is a UK-based multi-carrier shipping and eCommerce delivery management provider. They offer consolidated rates and services from leading carriers, helping businesses streamline shipping operations and reduce costs

Step 1: Get Your Parcelhub Credentials

Before installing Parcelhub in Helm, ensure you have the following credentials

You will need:

  • Username

  • Password

  • Account

  • Access Code

🔎 These details are provided by Parcelhub during onboarding
If you need help, contact your Parcelhub account manager or support team

Step 2: Install Parcelhub in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers“

  3. Select the Couriers tab from the results

Step 3: Select and Configure Parcelhub

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Parcelhub from the list

  3. Click Continue to start configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Parcelhub UK” or “Parcelhub Express”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Parcelhub

Username

Provided by Parcelhub

Password

Provided by Parcelhub

Account

Provided by Parcelhub

Access Code

Provided by Parcelhub

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Parcelhub is now integrated with Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly within Helm

Need Help?

If you're unsure at any point or need extra support: