PPI Integration with Helm

Easily connect PPI to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are PPI?

PPI is a UK-based delivery and logistics provider offering reliable mail and parcel solutions for businesses

They are known for flexible services and efficient processing, making them ideal for eCommerce operations and bulk dispatch

Step 1: Get Your PPI Credentials

Before installing PPI in Helm, ensure you have the following credentials

You will need:

  • Account Number

  • Account Name

  • Token

🔎 These details are provided by PPI during onboarding
If you require assistance, contact your PPI account manager or support team

Step 2: Install PPI in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type Couriers

  3. Select the Couriers tab from the results

Step 3: Select and Configure PPI

  1. Click Install Courier in the bottom-right corner

  2. Search for and select PPI from the list

  3. Click Continue to begin configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “PPI Mail” or “PPI Tracked”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with PPI

Account Number

Provided by PPI

Account Name

Provided by PPI

Token

Provided by PPI

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

PPI is now integrated with Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support: