Janie & Jack Integration Guide

Integrate your Janie & Jack sales channel with Helm to automate order imports, synchronise inventory in real time, and streamline fulfilment for premium children’s apparel and accessories.

What is Janie & Jack Marketplace

Janie & Jack is a leading upscale children’s clothing brand offering classic, stylish apparel for kids. Their marketplace supports third-party partnerships to expand product reach through complementary platforms.

Connecting Janie & Jack to Helm enables centralised order handling, accurate stock visibility, and efficient multi-channel fulfilment.

PROS ✅

CONS ❌

Access to a loyal, fashion-conscious children’s apparel customer base

Requires a valid API URL and API Key issued by Janie & Jack

Real-time syncing of orders and inventory via Helm

Product data may require specific size runs, colour variants, and imagery

Supports multi-region operations and warehouse management

Onboarding may involve brand compliance and listings review

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Janie & Jack from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

e.g. Janie & Jack US or Janie & Jack CA

Sales Channel Logo

Upload the Janie & Jack logo or your brand imagery

API URL

Use the endpoint provided by Janie & Jack

API Key

Paste the API Key issued during partner onboarding

  1. Click Continue

Interaction Settings

Configure how Helm interacts with Janie & Jack:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import product listings and variants

Sync Stock Levels

Keep stock quantities aligned in real time

Use Channel Names

Display Janie & Jack product names on Helm order records

Max Stock Levels

Cap visible stock to control availability

Stock Buffer

Reserve some units to prevent overselling

Auto Merge Orders

Combine orders from the same customer or address

Order Importing Type

Set the date/time from which to begin importing Janie & Jack orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Janie & Jack integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Ensure it includes HTTPS and matches the endpoint provided by Janie & Jack

Invalid API Key

Confirm the key is active and matches what was issued

Orders Not Importing

Check the channel is active and correct status filters are set

Stock Not Syncing

Make sure stock syncing is enabled and SKUs are mapped correctly

If you experience issues and need assistance, contact Helm Support