Chronopost Courier Integration with Helm

Set up Chronopost in your Helm WMS to enable efficient dispatching, integrated label generation, real-time tracking, and international delivery support for your warehouse operations

Who Are Chronopost?

Chronopost is a leading express parcel delivery service operating across France and internationally as part of the DPD group

They specialise in fast, time-critical deliveries for both B2B and B2C shipments, with a strong presence across Europe

With direct integration into Helm, Chronopost helps streamline cross-border shipping and fulfilment workflows

Step 1: Gather Your Chronopost Credentials

Before starting the integration in Helm, ensure you have the following details provided by Chronopost:

  • Account Number

  • Password

  • Sub Account

🔎 These credentials are typically provided during onboarding

If you're unsure or need assistance retrieving them, contact your Chronopost account manager or support team

Step 2: Install Chronopost in Helm

To install Chronopost:

  1. Go to the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type “Couriers”

  3. Click on the Couriers tab from the results

  4. Select Install Courier in the bottom-right corner

Step 3: Configure Chronopost Courier Settings

Once the installation process begins:

  1. Locate and select Chronopost from the courier list

  2. Click Continue to begin configuration

Fill in the Required Details:

Field

What to Enter

Courier Identifier

Internal reference name (e.g. “Chronopost EU” or “Chronopost Express”)

Account Type

Choose Live for production use or Test for testing environment

Collection Time

Specify the daily or weekly collection schedule agreed with Chronopost

Account Number

Provided by Chronopost

Password

Provided by Chronopost

Sub Account

Provided by Chronopost

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Chronopost is now integrated with Helm WMS

You can start dispatching shipments, generating labels, and managing collections directly within Helm, including for European destinations

Need Help?

If you're unsure at any point or need extra support: