UPN Courier Integration with Helm
Set up UPN in your Helm WMS to enable efficient pallet shipments, label generation, and collection management

Who Are UPN?
UPN (United Pallet Network) is a UK-based pallet delivery network offering next-day and economy services nationwide
They specialise in palletised freight with a focus on service quality and real-time tracking

Step 1: Get Your UPN Credentials
Before installing UPN in Helm, ensure you have the following credentials
You will need:
Username
Password
Customer ID
Depot
🔎 These details are provided by UPN during onboarding
If you're missing any, please contact your UPN account manager or technical support

Step 2: Install UPN in Helm
To begin:
Open the Settings menu in the bottom-left corner of Helm
Use the search bar to type Couriers
Select the Couriers tab from the results

Step 3: Select and Configure UPN
Click Install Courier in the bottom-right corner
Search for and select UPN from the list
Click Continue to begin configuration
Enter the following details:
Field | What to Enter |
Courier Identifier | Internal name (e.g. “UPN Standard” or “UPN Express Pallet”) |
Account Type | Choose Live for production or Test for trial setup |
Collection Time | Enter your agreed collection time with UPN |
Username | Provided by UPN |
Password | Provided by UPN |
Customer ID | Provided by UPN |
Depot | Provided by UPN |
💡 Tip: The Notes section (if shown) is for internal comments - only visible to you
Once done, click Save to activate the integration

All Set!
UPN is now integrated with Helm WMS
You can start managing pallet shipments, printing labels and booking collections with ease

Need Help?
If you're unsure at any point or need extra support:
