Eiffage Integration Guide
Integrate your Eiffage procurement account with Helm to automate order processing, synchronise stock levels in real time, and streamline fulfilment for construction, infrastructure, and engineering supply operations
What is Eiffage
Eiffage is one of Europe’s largest construction and infrastructure groups, operating across civil engineering, energy systems, urban development, and industrial design. Suppliers working with Eiffage are typically integrated into its procurement and logistics systems to service large-scale projects and regional depots
Connecting Eiffage to Helm allows suppliers to manage complex order flows, maintain accurate inventory levels, and coordinate just-in-time deliveries across multiple project sites and sectors
PROS ✅ | CONS ❌ |
Direct access to high-volume B2B procurement from one of Europe’s leading contractors | Requires a valid API URL and API Key issued by the Eiffage procurement team |
Real-time sync of orders and stock to support large-scale fulfilment | Product data may need to meet construction-specific specifications and standards |
Suitable for industrial, construction, and energy product suppliers | Some projects may require site-based delivery instructions and phased fulfilment |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Eiffage from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as Eiffage France or Eiffage Energy Projects |
Sales Channel Logo | Upload the Eiffage logo or your own branded supplier image |
API URL | Enter the full API endpoint provided by Eiffage (e.g. |
API Key | Paste the API key issued by your Eiffage contact or procurement portal |
Click Continue
Interaction Settings
Configure how Helm interacts with Eiffage:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically pull in new SKUs from your Eiffage product catalogue |
Sync Stock Levels | Keep live stock values synchronised between Helm and Eiffage |
Use Channel Names | Display product names from Eiffage’s system in Helm order summaries |
Max Stock Levels | Limit stock visibility per item to suit project or contract caps |
Stock Buffer | Hold reserve inventory to prevent construction supply delays |
Auto Merge Orders | Combine orders from the same project site or delivery phase |
Order Importing Type | Select a date/time to begin downloading orders from Eiffage |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Eiffage integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Make sure the full endpoint includes HTTPS and the proper versioning path |
Invalid API Key | Confirm the key is live and authorised for your supplier account |
Orders Not Importing | Check that the channel is marked active and import settings are configured |
Stock Not Syncing | Ensure Sync Stock Levels is enabled and product codes are correctly mapped |
If you experience issues and need assistance, contact Helm Support
