Nordstrom Marketplace Integration Guide
Integrate your Nordstrom marketplace channel with Helm to automate order imports, maintain accurate stock levels, and streamline fulfilment across one of the most prestigious fashion retail platforms in North America.
What is Nordstrom Marketplace
Nordstrom is a premium department store and online retailer known for its wide assortment of designer fashion, shoes, accessories, beauty products, and home goods. Through its partner marketplace model, Nordstrom offers selected third-party brands the opportunity to showcase products directly to its discerning customer base while benefiting from its high standards of service and presentation.
Connecting Nordstrom to Helm enables real-time synchronisation of orders, stock, and product data, allowing you to manage your operations centrally and maintain consistency across multiple channels.
PROS ✅ | CONS ❌ |
Access to a loyal, high-spending fashion and lifestyle customer base | Requires API credentials and technical setup for integration |
Seamless listing alongside premium and designer brands | Strict compliance with Nordstrom’s product, fulfilment, and style standards |
Participation in Nordstrom promotions, returns handling, and curation | Sellers must manage fulfilment and adhere to Nordstrom’s SLAs |
Step-by-Step Setup
To integrate your Nordstrom marketplace channel with Helm:
Register as a Seller/Partner
Apply via Nordstrom’s supplier or marketplace onboarding portal and await approval.Obtain API Credentials
Once approved, retrieve your API URL and API Key from the Nordstrom partner portal.Log in to Helm
Go to Settings → My Store in your Helm dashboard.Add a New Sales Channel
Click Add New Sales Channel and select Nordstrom Marketplace from the list.Enter API Credentials
FIELD | DESCRIPTION |
Sales Channel Name | e.g., Nordstrom US |
Sales Channel Logo | Upload the Nordstrom logo or your own brand icon |
API URL | Enter the full API endpoint URL provided by Nordstrom |
API Key | Paste the API key generated through your Nordstrom seller portal |
Click Continue
Interaction Settings
Configure Interaction Settings
Fine-tune how Helm handles inventory, order imports, and product updates.
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically download new products from Nordstrom |
Sync Stock Levels | Keep stock levels synchronised in real time |
Use Channel Names | Display Nordstrom product names on Helm orders |
Max Stock Levels | Cap the quantity of inventory sent to the channel |
Stock Buffer | Reserve a safety buffer of stock to prevent overselling |
Auto Merge Orders | Combine orders from the same store or customer automatically |
Order Importing Type | Define the date/time from which to begin importing Nordstrom orders |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Nordstrom integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the full URL includes HTTPS and the correct version or endpoint path |
Invalid API Key | Double-check the key is correctly copied from the Nordstrom portal |
Orders Not Importing | Confirm order statuses are set correctly and the channel is active |
Stock Not Syncing | Verify stock sync is enabled and product SKUs are mapped correctly |
If you experience issues and need assistance, contact Helm Support
