Secret Sales Integration Guide

Integrate your Secret Sales Marketplace account with Helm to automate order imports, manage inventory, and streamline fulfilment operations across your channels

What is Secret Sales Marketplace

Secret Sales is a premium fashion and lifestyle marketplace offering customers exclusive access to top brands at discounted prices

By connecting your Secret Sales account to Helm, you can centralise order and stock management, reduce manual processes, and maintain accurate inventory across your retail stack

PROS ✅

CONS ❌

Partner with a premium UK fashion and lifestyle platform

Requires a valid API URL and API Key issued by Secret Sales

Real-time syncing of orders and stock with Helm

Sync logic may differ slightly depending on platform configuration

Clean and consistent setup process for multi-channel sellers

Onboarding approval or API access may take time

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Secret Sales from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

Enter a name such as Secret Sales Marketplace UK

Sales Channel Logo

Upload the Secret Sales logo or your own branded icon

API URL

Use the full API endpoint provided by Secret Sales

API Key

Paste the API key issued by Secret Sales via your seller portal

  1. Click Continue

Interaction Settings

Customise how Helm communicates with your Secret Sales store:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically download new products from Secret Sales

Sync Stock Levels

Keep inventory levels up to date across platforms

Use Channel Names

Show Secret Sales product names on Helm orders

Max Stock Levels

Cap stock quantity published to the channel

Stock Buffer

Reserve a buffer amount to prevent overselling

Auto Merge Orders

Merge orders from the same customer/store for simpler processing

Order Importing Type

Set the date and time to begin downloading orders from Secret Sales

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Secret Sales integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Ensure the full URL is entered correctly, including protocol and path

Invalid API Key

Confirm the key is accurate and up to date from your Secret Sales portal

Orders Not Importing

Verify the channel is active and import settings are correctly configured

Stock Not Syncing

Check that stock sync is enabled and buffer/max stock settings are suitable

If you experience issues and need assistance, contact Helm Support