Hived Integration with Helm

Easily connect Hived to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Hived?

Hived is a UK-based courier service specialising in fast, flexible same-day and next-day deliveries

Known for reliable regional coverage and tailored solutions, Hived supports businesses seeking efficient local and national parcel shipping

Step 1: Get Your Hived Credentials

Before installing Hived in Helm, ensure you have the following credentials

You will need:

  • Username

  • Password

  • Account Number

🔎 These credentials are provided by Hived during onboarding

If you don’t have them, contact your Hived account manager or support team

Step 2: Install Hived in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type Couriers

  3. Select the Couriers tab from the results

Step 3: Select and Configure Hived

  1. Click Install Courier in the bottom-right corner

  2. Search for and select Hived from the list

  3. Click Continue to begin setup

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “Hived Same Day” or “Hived Regional”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with Hived

Username

Provided by Hived

Password

Provided by Hived

Account Number

Provided by Hived

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Hived is now integrated with Helm WMS

You can begin dispatching, printing labels and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support: