FloStream Integration with Helm
Easily connect FloStream to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are FloStream?
FloStream is a UK-based technology platform offering streamlined courier management and consolidated shipping services for eCommerce retailers
They integrate with multiple last-mile providers and offer automation tools to simplify logistics workflows

Step 1: Get Your FloStream Credentials
You will need:
Account Number
Account Name
Token
🔎 These are issued by FloStream during onboarding
Contact support if you need help retrieving them

Step 2: Install FloStream in Helm
Go to Settings in the bottom-left corner
Type “Couriers“ in the search bar
Click the Couriers tab

Step 3: Configure FloStream
Click Install Courier
Select FloStream from the list
Click Continue
Enter the following:
Field | What to Enter |
Courier Identifier | Internal name (e.g. “FloStream UK”) |
Account Type | Live or Test |
Collection Time | Scheduled pickup time with FloStream |
Account Number | Provided by FloStream |
Account Name | Provided by FloStream |
Token | Provided by FloStream |
💡 Tip: The Notes section (if shown) is for internal comments - only visible to you
Once done, click Save to activate the integration

All Set!
FloStream is now integrated with Helm WMS
You can begin dispatching, printing labels, and using the routing tools from within Helm

Need Help?
If you're unsure at any point or need extra support:
