ArrowXL Courier Integration with Helm
Integrate ArrowXL into Helm WMS to manage large-item deliveries, print courier labels, and automate collections - ideal for 2-man home delivery services
Who Are ArrowXL?
ArrowXL is the UK’s leading 2-person home delivery specialist, handling large, heavy, and high-value items for major retailers. With over 25 years of delivery experience, ArrowXL supports timed deliveries, in-home setup, and reverse logistics. Through Helm, you can streamline bulk deliveries with integrated label generation and collection scheduling
Step 1: Gather Your ArrowXL Credentials
Before setting up the courier in Helm, make sure you have the following credentials from ArrowXL:
Username
Password
Token
🔎 You can obtain these details from your ArrowXL account manager or through your ArrowXL integration dashboard at arrowxl.co.uk
Step 2: Install ArrowXL in Helm
Navigate to the Courier Setup Page:
Go to the Settings menu in Helm (bottom-left)
Use the search bar to locate and click Couriers
Select Install Courier in the bottom-right corner
Step 3: Configure ArrowXL Courier Settings
From the list, search for and select ArrowXL
Click Continue to begin setup
Enter the required configuration details:
Field | What to Enter | Explanation |
Courier Identifier |
| A unique identifier for the courier within Helm; typically lowercase and hyphenated |
Account Type | Live | Indicates the environment type; enter |
Collection Time | 5 days 5 times | Enter the agreed collection frequency and timing with Arrow XL |
Username | Your Arrow XL API username | Provided by Arrow XL for authenticating API access |
Password | Your Arrow XL API password | Secure credential to pair with your username for login/API use |
Product Key | Product key as issued by Arrow XL | Identifies the specific product/service being used (e.g. standard delivery) |
Client Name | Your company or trading name registered with Arrow XL | Used to identify your business in the Arrow XL system |
Client Code | Client code from Arrow XL | Unique code assigned to your account by Arrow XL |
Client Account Number | Your account number with Arrow XL | Required for billing and tracking purposes |
Client TAC Code | TAC (Transaction Authorisation Code) provided by Arrow XL | Used for secure transaction authorisation |
Supplier Code | Supplier code provided by Arrow XL | Helps Arrow XL route and identify the supplier involved in the shipment |
Priority Code | Priority level code from Arrow XL | Defines delivery urgency or service tier (e.g. next-day, 2-man) |
Return Destination Code | Code provided by Arrow XL for return shipments | Indicates where returned items should be directed |
Brand Code | Brand identifier from Arrow XL | Used when multiple brands are under a single client account |
💡 Use the Notes field (if visible) to leave any internal comments for your team
Click Save to complete the integration
You're Good to Go!
ArrowXL is now fully integrated with Helm. You can start dispatching large-item deliveries, printing courier labels, and managing collections directly from your warehouse interface
Need Help?
If you're unsure at any point or need extra support:
