Mintsoft Integration Guide

Integrate your Mintsoft fulfilment system with Helm to automate order flow, streamline stock management and simplify third-party logistics operations across all your sales channels

What is Mintsoft

Mintsoft is a cloud-based order and warehouse management system (WMS) widely used by fulfilment centres and eCommerce retailers to handle multichannel logistics, order picking, and courier integrations, offering end-to-end solutions for inventory, order processing, and shipping

Connecting Mintsoft to Helm allows you to centralise order fulfilment, keep inventory levels accurate, and dispatch orders through your Mintsoft-connected warehouses or courier services

PROS ✅

CONS ❌

Ideal for third-party logistics and multi-client fulfilment

Requires valid API credentials and may need warehouse or client ID setup

Supports advanced courier routing and warehouse rules

Some warehouse-specific configurations must be mirrored in Helm

Real-time stock syncing and fulfilment visibility in Helm

Product SKUs and order references must be consistent across both systems

Supports multi-warehouse operations and order routing

Advanced features may need configuration within MintSoft

Integration reduces manual data entry and errors

Integration behaviour depends on MintSoft API availability

Step-by-Step Setup

To connect Mintsoft to Helm:

  1. Log in to Your Mintsoft Account
    Go to Settings → API Users and create a new API user if you haven’t already

  2. Generate API Credentials
    Note your Username and Password

  3. Log in to Helm
    Navigate to Settings → My Store

  4. Add New Sales Channel
    Click Add New Sales Channel and select Mintsoft from the list

  5. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g., Mintsoft WMS

Sales Channel Logo

Upload your fulfilment provider’s logo

Username

Get this from Mintsoft

Password

Get this from Mintsoft

  1. Click Continue

Interaction Settings

Fine-tune how Helm interacts with Mintsoft:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Pull inventory levels from Mintsoft into Helm

Sync Stock Levels

Push updated stock levels from Helm into Mintsoft

Use Channel Names

Display Mintsoft product names in Helm orders

Max Stock Levels

Limit stock exposure for specific sales channels

Stock Buffer

Reserve stock units to prevent overselling

Auto Merge Orders

Combine orders from the same customer or address

Order Importing Type

Choose when Helm should begin importing orders for Mintsoft fulfilment

Final Steps

  • Click Complete Setup once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Mintsoft integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API Key or User ID

Double-check your Mintsoft credentials from the API settings

Stock Not Syncing

Verify SKU mappings between Mintsoft and Helm

Orders Not Dispatching

Ensure the correct warehouse and client IDs are in place

Duplicate Shipments

Check whether order sync settings are duplicated across systems

Orders Not Exporting

Check order status mappings and ensure fulfilment channel active

Stock Not Updating

Confirm stock sync settings and API connectivity

Tracking Info Missing

Ensure tracking sync is enabled and API permissions granted

If you experience issues and need assistance, contact Helm Support