Kroger Integration Guide
Integrate your Kroger marketplace channel with Helm to automate order synchronisation, maintain precise inventory levels, and streamline fulfilment across one of the largest grocery retailers in the United States.
What is Kroger Marketplace
Kroger Marketplace enables approved third‑party sellers to offer food, household essentials, health and beauty products, and more via Kroger’s online platform. This gives access to a substantial, loyal customer base across the USA.
Connecting Kroger to Helm lets you centralise order flow, synchronise stock in real time, and streamline fulfilment alongside your other channels.
PROS ✅ | CONS ❌ |
Access to Kroger’s large and loyal grocery customer base | Requires a valid API URL and API Key issued by Kroger |
Real‑time syncing of orders and inventory via Helm | May involve compliance with food safety, labelling, and perishability standards |
Supports multi‑warehouse fulfilment and fresh‑goods management | Onboarding may include compliance audits and category restrictions |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Kroger Marketplace from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | e.g. Kroger US |
Sales Channel Logo | Upload the Kroger logo or your own brand icon |
API URL | Enter the full endpoint provided by Kroger |
API Key | Paste the API Key issued through your Kroger seller account |
Click Continue
Interaction Settings
Configure how Helm interacts with Kroger Marketplace:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import your Kroger product catalogue |
Sync Stock Levels | Keep stock quantities synchronised in real time |
Use Channel Names | Display Kroger product names on Helm order records |
Max Stock Levels | Cap the visible inventory to control availability |
Stock Buffer | Reserve stock to prevent overselling, especially in fresh food sections |
Auto Merge Orders | Merge multiple orders from the same customer or delivery address |
Order Importing Type | Define the date and time from which to begin importing new Kroger orders |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Kroger Marketplace integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the URL includes HTTPS and the correct endpoint |
Invalid API Key | Confirm your API Key is active and matches the one issued by Kroger |
Orders Not Importing | Check the channel is active and order‑filter settings are correctly configured |
Stock Not Syncing | Verify stock sync is enabled and SKUs are mapped correctly in Helm |
If you experience issues and need assistance, contact Helm Support
