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Sales Channels

SalonCentric Integration Guide

Integrate your SalonCentric account with Helm to automate order management, synchronise stock in real time, and streamline fulfilment across beauty and professional salon supply channels

What is SalonCentric

SalonCentric is a leading distributor of professional salon products in the United States, serving licensed stylists, salons, and beauty professionals with a curated catalogue of premium haircare, skincare, and styling tools

Connecting SalonCentric to Helm allows you to manage high-volume B2B and DTC orders, maintain stock accuracy, and ensure reliable multi-warehouse fulfilment - all from a single control panel

PROS ✅

CONS ❌

Reach a large network of licensed professionals and salon owners

Requires a valid API URL and API Key issued by SalonCentric or its integration partner

Real-time sync of orders and stock across multiple Helm warehouses

Product data may need to meet industry-specific labelling and regulatory standards

Suitable for product bundling, brand exclusivity, and retail compliance

Approval or onboarding may include distributor agreements and SKU mapping

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select SalonCentric from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

Enter a name such as SalonCentric US or SalonCentric Pro Distribution

Sales Channel Logo

Upload the SalonCentric logo or your own branded icon

API URL

Enter the full API endpoint provided by SalonCentric

API Key

Paste the API key issued via your SalonCentric vendor portal

  1. Click Continue

Interaction Settings

Configure how Helm interacts with SalonCentric:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Import product listings and variants (e.g. sizes, pack types)

Sync Stock Levels

Keep inventory quantities aligned with SalonCentric's systems

Use Channel Names

Display product names from SalonCentric on Helm order screens

Max Stock Levels

Set stock caps per SKU to manage promotions or sampling limits

Stock Buffer

Reserve inventory to reduce the risk of overselling high-demand SKUs

Auto Merge Orders

Merge orders from the same salon or stylist for batch fulfilment

Order Importing Type

Choose the start date and time to begin syncing orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your SalonCentric integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Verify the API URL includes HTTPS and the correct version or path

Invalid API Key

Confirm the key is active, correctly copied, and matches your vendor account

Orders Not Importing

Ensure the channel is active and order sync start date is correctly configured

Stock Not Syncing

Check that stock sync is enabled and product mappings are accurate

If you experience issues and need assistance, contact Helm Support

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