DG International Integration with Helm

Easily connect DG International to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are DG International?

DG International is a UK-based logistics company offering cross-border parcel delivery, freight forwarding, and final-mile eCommerce solutions

With expertise in international trade and technology-led logistics, DG International helps retailers expand globally with reliable, scalable delivery options

Step 1: Get Your DG International Credentials

Before installing DG International in Helm, make sure you have your credentials to hand
You will need:

  • Api Key

🔎 These details are provided by DG International during account setup or onboarding
Contact their support team if you’re unsure where to locate them

Step 2: Install DG International in Helm

To start the installation:

  1. Go to the Settings menu in the bottom-left of Helm

  2. Use the search bar to type “Couriers”

  3. Select the Couriers tab from the search results

Step 3: Select and Configure DG International

  1. Click the Install Courier button in the bottom-right corner

  2. Search for and select DG International from the courier list

  3. Click Continue to open the configuration panel

  4. Fill in the following fields:

Field

What to Enter

Courier Identifier

Internal name for your reference (e.g. “DG Intl Tracked” or “DG Cross-Border”)

Account Type

Choose Live for operational use or Test for staging

Collection Time

Add your scheduled collection time as agreed with DG International

Api Key

Provided by DG International

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

DG International is now integrated with your Helm WMS

You can begin dispatching orders, printing courier labels, and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support: