Reitmans Marketplace Integration Guide

Integrate your Reitmans Ltd marketplace channel with Helm to automate order synchronisation, streamline fulfilment, and maintain accurate inventory across one of Canada’s most recognised women's apparel retailers.

What is Reitmans Ltd

Reitmans Ltd is a leading Canadian fashion retail group, known for its inclusive and affordable clothing lines under brands such as Reitmans, RW&CO., and Penningtons. With a focus on modern styles and wide size ranges, the Reitmans group reaches a broad and loyal customer base across both physical and online stores.

Approved partners can list via the Reitmans digital marketplace, gaining access to a large audience seeking stylish, comfortable, and accessible fashion. Integrating Reitmans with Helm enables real-time synchronisation of stock and orders across all channels.

PROS

CONS

Access to a trusted Canadian retail network and loyal customer base

Requires API credentials and approval through Reitmans Marketplace onboarding

Real-time syncing of inventory and orders across brands

Product listings must comply with Reitmans’ brand, sizing, and imagery standards

Integration supports Helm’s full multi-warehouse and fulfilment automation

SLAs and product data formatting may vary between Reitmans’ sub-brands

Step-by-Step Setup

To integrate your Reitmans Ltd channel with Helm:

  1. Register as a Marketplace Partner
    Visit the Reitmans Group partner or vendor portal and complete the seller registration process.

  2. Obtain API Credentials
    Once approved, collect your API URL and API Key from the Reitmans technical onboarding team.

  3. Log in to Helm
    Navigate to Settings → My Store within your Helm dashboard.

  4. Add a New Sales Channel
    Click Add New Sales Channel and choose Reitmans Ltd from the list.

  5. Enter API Credentials

FIELD

DESCRIPTION

Sales Channel Name

e.g., Reitmans Marketplace CA

Sales Channel Logo

Upload the Reitmans, RW&CO., or Penningtons logo as appropriate

API URL

Use the full API endpoint provided during onboarding

API Key

Paste the key issued via your Reitmans integration dashboard

  1. Click Continue

Interaction Settings

Set preferences for inventory sync, stock capping, order importing and fulfilment logic.

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically download product listings from Reitmans Ltd

Sync Stock Levels

Keep real-time stock synchronisation between Helm and the Reitmans platform

Use Channel Names

Display Reitmans product titles in your order records

Max Stock Levels

Limit the quantity of stock shown to customers on the marketplace

Stock Buffer

Reserve a quantity of stock to protect against overselling

Auto Merge Orders

Automatically merge repeat orders from the same customer

Order Importing Type

Choose the date and time from which Helm should begin pulling orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Reitmans Ltd integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Sync Inventory

Automatically download product listings from Reitmans Ltd

Sync Stock Levels

Keep real-time stock synchronisation between Helm and the Reitmans platform

Use Channel Names

Display Reitmans product titles in your order records

Max Stock Levels

Limit the quantity of stock shown to customers on the marketplace

Stock Buffer

Reserve a quantity of stock to protect against overselling

Auto Merge Orders

Automatically merge repeat orders from the same customer

Order Importing Type

Choose the date and time from which Helm should begin pulling orders

If you experience issues and need assistance, contact Helm Support