Best Buy Canada Integration Guide
Integrate your Best Buy Canada sales channel with Helm to automate order syncing, maintain accurate stock levels, and streamline your fulfilment process across Canadian customers

What is Best Buy Canada
Best Buy Canada is one of the country's leading electronics and appliance retailers, offering a third-party marketplace for approved sellers to list products on BestBuy.ca
Connecting Best Buy Canada to Helm allows you to centralise order management, sync inventory in real time, and handle fulfilment efficiently across multiple warehouses
PROS ✅ | CONS ❌ |
Access to one of Canada’s largest online electronics marketplaces | Requires a valid API URL and API Key issued by Best Buy Canada Marketplace |
Real-time order import and stock synchronisation | Listing requirements may include strict specifications and compliance reviews |
Efficient multi-channel and bilingual (EN/FR) order support | May involve regional fulfilment compliance or taxes specific to Canadian law |

Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Best Buy Canada from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter something like Best Buy Canada |
Sales Channel Logo | Upload the Best Buy Canada logo or your own brand icon |
API URL | Use the API endpoint provided by Best Buy Canada (e.g. |
API Key | Paste the API Key generated through the Best Buy Canada Seller Portal |
Click Continue

Interaction Settings
Configure how Helm interacts with Best Buy Canada:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically pull your product catalogue and push new SKUs |
Sync Stock Levels | Real-time updates of stock levels between Helm and Best Buy Canada |
Use Channel Names | Display Best Buy Canada product titles in Helm for easy identification |
Max Stock Levels | Cap the number of units published per listing |
Stock Buffer | Reserve a fixed number of units to prevent overselling |
Auto Merge Orders | Combine multiple orders from the same customer automatically |
Order Importing Type | Select a date/time to begin importing orders from this channel |

Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Best Buy Canada integration is now live - and you’re ready to Take the Helm

Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the full endpoint includes |
Invalid API Key | Verify your API key is current and matches the one generated in your portal |
Orders Not Importing | Check that the channel is active and order statuses are correctly configured |
Stock Not Syncing | Confirm that sync settings are enabled and SKUs are mapped correctly in Helm |
If you experience issues and need assistance, contact Helm Support
