Maisonette Marketplace Integration Guide
Integrate your Maisonette marketplace channel with Helm to automate order synchronisation, maintain accurate stock levels, and streamline fulfilment on one of the leading online destinations for children’s apparel, toys, and lifestyle products.
What is Maisonette Marketplace
Maisonette is a curated online marketplace focused on premium children’s fashion, toys, home décor, and lifestyle products. The platform showcases a diverse selection of boutique and designer brands catering to families seeking quality, style, and unique finds. Maisonette appeals to parents who value carefully selected, high-end children’s products with an emphasis on thoughtful design and sustainability.
Through its marketplace, Maisonette allows approved third-party sellers to list their products alongside its curated selection, offering access to a discerning customer base primarily in the United States.
PROS ✅ | CONS ❌ |
Access to Maisonette’s loyal, niche customer base | Requires integration via API, which may require technical setup |
Opportunity to showcase products alongside premium children’s brands | Integration may involve compliance with Maisonette’s brand and product standards |
Participation in Maisonette’s marketing and curated promotions | Sellers must manage inventory and fulfilment according to Maisonette policies |
Step-by-Step Setup
To integrate your Maisonette marketplace channel with Helm:
Register as a Seller: Visit Maisonette’s official website and complete the seller registration process.
Obtain API Credentials: After registration, access your seller account to obtain the necessary API credentials, including the API URL and API Key.
Navigate to Helm Dashboard: Log in to your Helm dashboard and go to Settings → My Store.
Add New Sales Channel: Click Add New Sales Channel and select Maisonette Marketplace from the list.
Enter API Credentials:
FIELD | DESCRIPTION |
Sales Channel Name | e.g., Maisonette US |
Sales Channel Logo | Upload the Maisonette logo or your own branded icon |
API URL | Enter the full API endpoint URL provided by Maisonette |
API Key | Paste the API key issued through your Maisonette seller account |
Click Continue
Interaction Settings
Configure Interaction Settings: Adjust settings such as inventory synchronisation, order import frequency, and stock level thresholds.
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import your product catalogue from Maisonette |
Sync Stock Levels | Keep stock quantities synchronised in real time |
Use Channel Names | Display Maisonette product names in order records |
Max Stock Levels | Cap inventory levels visible on Maisonette |
Stock Buffer | Reserve stock units to reduce overselling risk |
Auto Merge Orders | Merge orders from repeat customers or same delivery addresses |
Order Importing Type | Set the date/time to start pulling new orders from Maisonette |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Maisonette Marketplace integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Confirm the URL includes HTTPS and the correct API version/path |
Invalid API Key | Ensure the API key matches exactly what Maisonette issued |
Orders Not Importing | Verify the channel is active and order statuses are configured correctly |
Stock Not Syncing | Confirm stock sync is enabled and SKU mappings are accurate |
If you experience issues and need assistance, contact Helm Support
