Maisonette Marketplace Integration Guide

Integrate your Maisonette marketplace channel with Helm to automate order synchronisation, maintain accurate stock levels, and streamline fulfilment on one of the leading online destinations for children’s apparel, toys, and lifestyle products.

What is Maisonette Marketplace

Maisonette is a curated online marketplace focused on premium children’s fashion, toys, home décor, and lifestyle products. The platform showcases a diverse selection of boutique and designer brands catering to families seeking quality, style, and unique finds. Maisonette appeals to parents who value carefully selected, high-end children’s products with an emphasis on thoughtful design and sustainability.

Through its marketplace, Maisonette allows approved third-party sellers to list their products alongside its curated selection, offering access to a discerning customer base primarily in the United States.

PROS ✅

CONS ❌

Access to Maisonette’s loyal, niche customer base

Requires integration via API, which may require technical setup

Opportunity to showcase products alongside premium children’s brands

Integration may involve compliance with Maisonette’s brand and product standards

Participation in Maisonette’s marketing and curated promotions

Sellers must manage inventory and fulfilment according to Maisonette policies

Step-by-Step Setup

To integrate your Maisonette marketplace channel with Helm:

  1. Register as a Seller: Visit Maisonette’s official website and complete the seller registration process.

  2. Obtain API Credentials: After registration, access your seller account to obtain the necessary API credentials, including the API URL and API Key.

  3. Navigate to Helm Dashboard: Log in to your Helm dashboard and go to Settings → My Store.

  4. Add New Sales Channel: Click Add New Sales Channel and select Maisonette Marketplace from the list.

  5. Enter API Credentials:

FIELD

DESCRIPTION

Sales Channel Name

e.g., Maisonette US

Sales Channel Logo

Upload the Maisonette logo or your own branded icon

API URL

Enter the full API endpoint URL provided by Maisonette

API Key

Paste the API key issued through your Maisonette seller account

  1. Click Continue

Interaction Settings

Configure Interaction Settings: Adjust settings such as inventory synchronisation, order import frequency, and stock level thresholds.

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import your product catalogue from Maisonette

Sync Stock Levels

Keep stock quantities synchronised in real time

Use Channel Names

Display Maisonette product names in order records

Max Stock Levels

Cap inventory levels visible on Maisonette

Stock Buffer

Reserve stock units to reduce overselling risk

Auto Merge Orders

Merge orders from repeat customers or same delivery addresses

Order Importing Type

Set the date/time to start pulling new orders from Maisonette

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Maisonette Marketplace integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Confirm the URL includes HTTPS and the correct API version/path

Invalid API Key

Ensure the API key matches exactly what Maisonette issued

Orders Not Importing

Verify the channel is active and order statuses are configured correctly

Stock Not Syncing

Confirm stock sync is enabled and SKU mappings are accurate

If you experience issues and need assistance, contact Helm Support