Home24 Integration Guide

Integrate your Home24 sales channel with Helm to automate order imports, synchronise inventory, and streamline fulfilment for one of Europe’s largest online furniture and home décor marketplaces.

What is Home24 Marketplace

Home24 is a leading online retailer of furniture, home accessories, and interior design essentials across Germany, Austria, Switzerland, and other European markets. Their platform allows approved sellers to reach customers with stylish and functional products.

Connecting Home24 to Helm enables centralised order handling, real-time stock updates, and efficient warehouse operations for your home and living range.

PROS

CONS

Access to a broad European audience for home & décor products

Requires a valid API URL and API Key issued by Home24 Marketplace

Real-time syncing of orders and stock via Helm

Product listings may need detailed dimensions and lifestyle imagery

Supports multi-warehouse and regional distribution

Onboarding can involve compliance with delivery specifications and packaging requirements

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Home24 Marketplace from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

e.g. Home24 DE, Home24 AT, or Home24 Europe

Sales Channel Logo

Upload the Home24 logo or your own branded icon

API URL

Full endpoint provided by Home24

API Key

Paste the API Key issued via your Home24 seller portal during onboarding

  1. Click Continue

Interaction Settings

Configure how Helm interacts with Home24 Marketplace:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import your Home24 catalogue and product details

Sync Stock Levels

Keep stock counts synchronised in real time

Use Channel Names

Display Home24 product names on Helm order screens

Max Stock Levels

Cap the visible inventory to manage availability for large furniture items

Stock Buffer

Reserve units to reduce overselling during high‑demand sales

Auto Merge Orders

Merge multiple orders from the same customer or location

Order Importing Type

Define the date/time from which Helm should begin importing Home24 orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Home24 Marketplace integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Sync Inventory

Automatically import your Home24 catalogue and product details

Sync Stock Levels

Keep stock counts synchronised in real time

Use Channel Names

Display Home24 product names on Helm order screens

Max Stock Levels

Cap the visible inventory to manage availability for large furniture items

Stock Buffer

Reserve units to reduce overselling during high‑demand sales

Auto Merge Orders

Merge multiple orders from the same customer or location

Order Importing Type

Define the date/time from which Helm should begin importing Home24 orders

If you experience issues and need assistance, contact Helm Support