Home24 Integration Guide

Integrate your Home24 sales channel with Helm to automate order imports, synchronise inventory, and streamline fulfilment for one of Europe’s largest online furniture and home décor marketplaces.

What is Home24 Marketplace

Home24 is a leading online retailer of furniture, home accessories, and interior design essentials across Germany, Austria, Switzerland, and other European markets. Their platform allows approved sellers to reach customers with stylish and functional products.

Connecting Home24 to Helm enables centralised order handling, real-time stock updates, and efficient warehouse operations for your home and living range.

PROS ✅	CONS ❌
Access to a broad European audience for home & décor products	Requires a valid API URL and API Key issued by Home24 Marketplace
Real-time syncing of orders and stock via Helm	Product listings may need detailed dimensions and lifestyle imagery
Supports multi-warehouse and regional distribution	Onboarding can involve compliance with delivery specifications and packaging requirements

Step-by-Step Setup

From your Helm dashboard:

Navigate to Settings > My Store
Click Add New Sales Channel
Select Home24 Marketplace from the list of available integrations
Click Install
Enter the required details:

FIELD	DESCRIPTION
Sales Channel Name	e.g. Home24 DE, Home24 AT, or Home24 Europe
Sales Channel Logo	Upload the Home24 logo or your own branded icon
API URL	Full endpoint provided by Home24
API Key	Paste the API Key issued via your Home24 seller portal during onboarding

Click Continue

Interaction Settings

Configure how Helm interacts with Home24 Marketplace:

INTERACTION SETTINGS	DESCRIPTION
Sync Inventory	Automatically import your Home24 catalogue and product details
Sync Stock Levels	Keep stock counts synchronised in real time
Use Channel Names	Display Home24 product names on Helm order screens
Max Stock Levels	Cap the visible inventory to manage availability for large furniture items
Stock Buffer	Reserve units to reduce overselling during high‑demand sales
Auto Merge Orders	Merge multiple orders from the same customer or location
Order Importing Type	Define the date/time from which Helm should begin importing Home24 orders

Final Steps

Click Save once all settings are configured
Set the channel to Is Active at the top of the screen

Your Home24 Marketplace integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE	SOLUTION
Sync Inventory	Automatically import your Home24 catalogue and product details
Sync Stock Levels	Keep stock counts synchronised in real time
Use Channel Names	Display Home24 product names on Helm order screens
Max Stock Levels	Cap the visible inventory to manage availability for large furniture items
Stock Buffer	Reserve units to reduce overselling during high‑demand sales
Auto Merge Orders	Merge multiple orders from the same customer or location
Order Importing Type	Define the date/time from which Helm should begin importing Home24 orders

If you experience issues and need assistance, contact Helm Support

Helm V7