Driven Brands Integration Guide
Integrate your Driven Brands account with Helm to automate B2B order flow, maintain accurate stock levels across stores and service centres, and centralise fulfilment for the automotive aftermarket and repair sector
What is Driven Brands
Driven Brands is the largest automotive services company in North America, operating a network of repair, maintenance, and parts distribution businesses including Take 5 Oil Change, Meineke, Maaco, and CARSTAR. As a supplier, connecting to Driven Brands provides access to a wide network of automotive service centres and franchise partners
By integrating with Helm, suppliers can manage inventory, automate order handling, and support high-volume, multi-location B2B fulfilment with speed and accuracy
PROS ✅ | CONS ❌ |
Sell into one of the largest automotive service and parts networks in North America | Requires a valid API URL and API Key issued by Driven Brands or its procurement system |
Real-time sync of orders, stock, and catalogue items via Helm | Onboarding may involve franchise-specific documentation and compliance setup |
Streamlined fulfilment to franchise and service centre locations | Bulk and recurring supply logic may require product and order configuration |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Driven Brands from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as Driven Brands US or Driven |
Sales Channel Logo | Upload the Driven Brands logo or a relevant network brand (e.g. Take 5, Maaco) |
API URL | Use the full API endpoint provided by the Driven Brands integration team |
API Key | Paste the API key issued to you during onboarding |
Click Continue
Interaction Settings
Configure how Helm interacts with Driven Brands:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import products from Driven Brands’ system |
Sync Stock Levels | Keep stock quantities aligned across Helm and all franchise outlets |
Use Channel Names | Display product names from Driven Brands on orders |
Max Stock Levels | Set a limit on the inventory quantity visible to branches |
Stock Buffer | Reserve inventory buffer to prevent overselling |
Auto Merge Orders | Combine multiple orders from the same location or franchise |
Order Importing Type | Select the timestamp to start importing new orders |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Driven Brands’ integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Confirm the full API URL (with HTTPS and version path) is correct |
Invalid API Key | Ensure the API key is valid, active, and scoped correctly |
Orders Not Importing | Check that the channel is active and import filters are configured properly |
Stock Not Syncing | Verify that Sync Stock Levels is enabled and SKU mapping is in place |
If you experience issues and need assistance, contact Helm Support
