Driven Brands Integration Guide

Integrate your Driven Brands account with Helm to automate B2B order flow, maintain accurate stock levels across stores and service centres, and centralise fulfilment for the automotive aftermarket and repair sector

What is Driven Brands

Driven Brands is the largest automotive services company in North America, operating a network of repair, maintenance, and parts distribution businesses including Take 5 Oil Change, Meineke, Maaco, and CARSTAR. As a supplier, connecting to Driven Brands provides access to a wide network of automotive service centres and franchise partners

By integrating with Helm, suppliers can manage inventory, automate order handling, and support high-volume, multi-location B2B fulfilment with speed and accuracy

PROS ✅

CONS ❌

Sell into one of the largest automotive service and parts networks in North America

Requires a valid API URL and API Key issued by Driven Brands or its procurement system

Real-time sync of orders, stock, and catalogue items via Helm

Onboarding may involve franchise-specific documentation and compliance setup

Streamlined fulfilment to franchise and service centre locations

Bulk and recurring supply logic may require product and order configuration

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Driven Brands from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

Enter a name such as Driven Brands US or Driven

Sales Channel Logo

Upload the Driven Brands logo or a relevant network brand (e.g. Take 5, Maaco)

API URL

Use the full API endpoint provided by the Driven Brands integration team

API Key

Paste the API key issued to you during onboarding

  1. Click Continue

Interaction Settings

Configure how Helm interacts with Driven Brands:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import products from Driven Brands’ system

Sync Stock Levels

Keep stock quantities aligned across Helm and all franchise outlets

Use Channel Names

Display product names from Driven Brands on orders

Max Stock Levels

Set a limit on the inventory quantity visible to branches

Stock Buffer

Reserve inventory buffer to prevent overselling

Auto Merge Orders

Combine multiple orders from the same location or franchise

Order Importing Type

Select the timestamp to start importing new orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Driven Brands’ integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Confirm the full API URL (with HTTPS and version path) is correct

Invalid API Key

Ensure the API key is valid, active, and scoped correctly

Orders Not Importing

Check that the channel is active and import filters are configured properly

Stock Not Syncing

Verify that Sync Stock Levels is enabled and SKU mapping is in place

If you experience issues and need assistance, contact Helm Support