Reitmans Marketplace Integration Guide
Integrate your Reitmans Ltd marketplace channel with Helm to automate order synchronisation, streamline fulfilment, and maintain accurate inventory across one of Canada’s most recognised women's apparel retailers.

What is Reitmans Ltd
Reitmans Ltd is a leading Canadian fashion retail group, known for its inclusive and affordable clothing lines under brands such as Reitmans, RW&CO., and Penningtons. With a focus on modern styles and wide size ranges, the Reitmans group reaches a broad and loyal customer base across both physical and online stores.
Approved partners can list via the Reitmans digital marketplace, gaining access to a large audience seeking stylish, comfortable, and accessible fashion. Integrating Reitmans with Helm enables real-time synchronisation of stock and orders across all channels.
PROS ✅ | CONS ❌ |
Access to a trusted Canadian retail network and loyal customer base | Requires API credentials and approval through Reitmans Marketplace onboarding |
Real-time syncing of inventory and orders across brands | Product listings must comply with Reitmans’ brand, sizing, and imagery standards |
Integration supports Helm’s full multi-warehouse and fulfilment automation | SLAs and product data formatting may vary between Reitmans’ sub-brands |

Step-by-Step Setup
To integrate your Reitmans Ltd channel with Helm:
Register as a Marketplace Partner
Visit the Reitmans Group partner or vendor portal and complete the seller registration process.Obtain API Credentials
Once approved, collect your API URL and API Key from the Reitmans technical onboarding team.Log in to Helm
Navigate to Settings → My Store within your Helm dashboard.Add a New Sales Channel
Click Add New Sales Channel and choose Reitmans Ltd from the list.Enter API Credentials
FIELD | DESCRIPTION |
Sales Channel Name | e.g., Reitmans Marketplace CA |
Sales Channel Logo | Upload the Reitmans, RW&CO., or Penningtons logo as appropriate |
API URL | Use the full API endpoint provided during onboarding |
API Key | Paste the key issued via your Reitmans integration dashboard |
Click Continue

Interaction Settings
Set preferences for inventory sync, stock capping, order importing and fulfilment logic.
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically download product listings from Reitmans Ltd |
Sync Stock Levels | Keep real-time stock synchronisation between Helm and the Reitmans platform |
Use Channel Names | Display Reitmans product titles in your order records |
Max Stock Levels | Limit the quantity of stock shown to customers on the marketplace |
Stock Buffer | Reserve a quantity of stock to protect against overselling |
Auto Merge Orders | Automatically merge repeat orders from the same customer |
Order Importing Type | Choose the date and time from which Helm should begin pulling orders |

Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Reitmans Ltd integration is now live - and you’re ready to Take the Helm

Common Issues
ISSUE | SOLUTION |
Sync Inventory | Automatically download product listings from Reitmans Ltd |
Sync Stock Levels | Keep real-time stock synchronisation between Helm and the Reitmans platform |
Use Channel Names | Display Reitmans product titles in your order records |
Max Stock Levels | Limit the quantity of stock shown to customers on the marketplace |
Stock Buffer | Reserve a quantity of stock to protect against overselling |
Auto Merge Orders | Automatically merge repeat orders from the same customer |
Order Importing Type | Choose the date and time from which Helm should begin pulling orders |
If you experience issues and need assistance, contact Helm Support
