Eiffage Integration Guide

Integrate your Eiffage procurement account with Helm to automate order processing, synchronise stock levels in real time, and streamline fulfilment for construction, infrastructure, and engineering supply operations

What is Eiffage

Eiffage is one of Europe’s largest construction and infrastructure groups, operating across civil engineering, energy systems, urban development, and industrial design. Suppliers working with Eiffage are typically integrated into its procurement and logistics systems to service large-scale projects and regional depots

Connecting Eiffage to Helm allows suppliers to manage complex order flows, maintain accurate inventory levels, and coordinate just-in-time deliveries across multiple project sites and sectors

PROS ✅

CONS ❌

Direct access to high-volume B2B procurement from one of Europe’s leading contractors

Requires a valid API URL and API Key issued by the Eiffage procurement team

Real-time sync of orders and stock to support large-scale fulfilment

Product data may need to meet construction-specific specifications and standards

Suitable for industrial, construction, and energy product suppliers

Some projects may require site-based delivery instructions and phased fulfilment

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Eiffage from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

Enter a name such as Eiffage France or Eiffage Energy Projects

Sales Channel Logo

Upload the Eiffage logo or your own branded supplier image

API URL

Enter the full API endpoint provided by Eiffage (e.g. https://api.eiffage-procure.com)

API Key

Paste the API key issued by your Eiffage contact or procurement portal

  1. Click Continue

Interaction Settings

Configure how Helm interacts with Eiffage:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically pull in new SKUs from your Eiffage product catalogue

Sync Stock Levels

Keep live stock values synchronised between Helm and Eiffage

Use Channel Names

Display product names from Eiffage’s system in Helm order summaries

Max Stock Levels

Limit stock visibility per item to suit project or contract caps

Stock Buffer

Hold reserve inventory to prevent construction supply delays

Auto Merge Orders

Combine orders from the same project site or delivery phase

Order Importing Type

Select a date/time to begin downloading orders from Eiffage

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Eiffage integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Make sure the full endpoint includes HTTPS and the proper versioning path

Invalid API Key

Confirm the key is live and authorised for your supplier account

Orders Not Importing

Check that the channel is marked active and import settings are configured

Stock Not Syncing

Ensure Sync Stock Levels is enabled and product codes are correctly mapped

If you experience issues and need assistance, contact Helm Support