DX Express Integration with Helm

Easily connect DX Express to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are DX Express?

DX Express is part of the DX Group, providing fast and secure express delivery services across the UK

Specialising in next-day and time-sensitive deliveries, DX Express is ideal for eCommerce businesses, retailers, and public sector organisations needing speed and reliability

Step 1: Get Your DX Express Credentials

Before setting up DX Express in Helm, make sure you have the necessary credentials ready
You will need:

  • Account Number

  • Username

  • Password

🔎 These are supplied by DX Express during account creation or can be requested from your account manager

Step 2: Install DX Express in Helm

To begin:

  1. Open the Settings menu in the bottom-left of Helm

  2. Use the search bar to type “Couriers”

  3. Select the Couriers tab from the results

Step 3: Select and Configure DX Express

  1. Click Install Courier in the bottom-right corner

  2. Search for and select DX Express from the courier list

  3. Click Continue to begin configuration

  4. Complete the following fields:

Field

What to Enter

Courier Identifier

Internal name (e.g. “DX Express UK” or “DX Next Day”)

Account Type

Choose Live for production or Test for sandbox use

Collection Time

Enter your scheduled collection time as agreed with DX Express

Account Number

Provided by DX Express

Username

Provided by DX Express

Password

Provided by DX Express

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

DX Express is now integrated with Helm WMS

You can start dispatching shipments, printing courier labels, and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support: