Unique Courier Credentials

Each courier integration within Helm requires specific credentials or authentication details to enable a successful connection. This reference guide outlines the essential fields needed for each supported courier, along with links to their dedicated installation guides. Some couriers may require prior approval or API access. Be sure to follow the channel-specific instructions for a seamless setup

Required Credentials by Courier

Each Courier requires a different set of credentials or authentication methods. Below is a quick-reference table

COURIER

REQUIRED DETAILS

OPTIONAL

AJP Couriers

Account Number
Account Name
Token

AKM Global

Account Number
Account Name
Token

AKM Global Solutions

Account Number
Account Name
Token

Alt Logic

Domain
Username
Password
Barcode Prefix

Contract
Logo URL
Tracking URL Slug

Amazon

Amazon Easy Ship

Seller ID
Auth Token

Amazon Shipping Central

Amazon France

Amazon Italy

Amazon Spain

AnPost

Account Number

APC

Email
Password

APG Global

Username
Password
Sender Code

Arrow XL

Username
Password
Product Key
Client Name
Client Code
Client Account Number
Client Tac Code
Supplier Code
Priority Code
Return Destination Code
Brand Code

Supplier Identifier

Asendia

API Key

B2C Europe (Maersk)

Authentication Key
Account Number
Scramble Code

Barcode Logistics

Account Number
Account Name
Token

Bird System

Company ID
API Key

URL

BJS

Key
Account Number

Caribou

Token

Chronopost

Account Number
Password

Sub Account

City Sprint

Account Number
Subscription Key

Colis Prive FR

CP Customer ID
Account ID
Reverse Dest Name

Coll 8

Client ID
Client Secret
Account Number

Collect Plus

Username
Password
API Key
Account ID

Service Code
Depot Name

Correos

Username
Password
Label Code

CR Transport

Customer Account Number
Customer Name
FTP Host
FTP Username
FTP Password
FTP Port

CSM

Shipper Number
Shipper Username
Shipper Password

Dai Post

Username
Password

Deliver 360

Account Number
Account Name
Token

Delnext

Hash Key

Despatch Cloud

Account Number
Account Name
Token

Deutsche Post

Client ID, Client Secret
Account Number
Contact Name
Pickup Type
Pickup Location
Pickup Time Slot
Telephone Number

DG International

API Key

DHL eCommerce

Pickup Account ID
Client ID
Client Secret

Distribution Center
Returns Company Name
Returns Name
Returns Address 1
Returns Address 2
Returns City
Returns County
Returns Postcode
Returns Country ISO
Returns Phone
Returns Email

DHL

Account Number

Client Key
Client Secret
Pickup Location

DHL Parcel DE

API Key
Username
Password
Billing Number

Profile
Tracking API Key

DHL Parcel NL

User ID
Key
Account Number

DHL Parcel Spain

Username
Password
Customer

DHL Parcel UK

API Key
Username
Password

DHL Poland

Username
Password

DHL Warrenpost

Developer ID
Login Password
User
Signature

DHL Parcel UK Cloud

Client ID
Client Secret
Pickup Account

Customer Number

DPD

Username
Password
Account Number

DPD Austria

Username
Password
Client Number

DPD C2C

Username
Password
Account Number
Contract Name
Contract Phone
Contract Company Name
Contract Country ISO
Contract Postcode
Contract Address 1
Contract City

Contract Address 2
Contract County

DPD Germany

Username
Password

DPD Ireland

User, Password
Basic Token

DPD Local

Username
Password Account Number

DPD NL

Depot
Delis ID
Delis Password

Dtt Deliveries Ltd

Account Number
Account Name
Token

DX

User ID, Password
Customer ID

DX Express

Account Number
Username
Password

DX Freight

Account Number
Original Service Centre
Password

Envialia

Agency
Client Code
Password

ETA Distribution

Account Number
Account Name
Token

Evri

Token

Auth ID
Auth Secret
Auth API Key

Evri Corporate

Client Id
Client Name
User ID
User Password

Child Client Id
Child Client Name
Auth Id
Auth Secret
Auth API Key

Evri International

API Key

Exelot

Email
Password
Partner ID

Ex Freight

Username
Password
Token

Expect Distribution

Key
Account Code

Customer

Express Logistics

Account Number
Account Name
Token

Fast Despatch Logistics

API Key

Fastway

Username
Password
Company Slug

Fedex

User Key
User Password
Account Number
Meter Number

Letter Head Image ID
Letter Head Base 64
Signature Base 64

P2P

API Key

Fedex V2

Client ID
Client Secret
Child ID
Child Secret
Account Number
Tracking Client ID
Tracking Client Secret
Letter Head Image ID
Letter Head Base 64
Letter Head Image Name
Signature Image ID
Signature Base 64
Signature Image Name

FloStream

Account Number
Account Name
Token

Fosseway

Account Number
Account Name
Token

Furdeco

API Key

GFS

Username
Password

URL

Global Corporate Logistics Ltd

Account Number
Account Name
Token

Global E

Merchant Guide

GLS FR

Username
Password
Contact ID

GLS DE

Username
Password
Contact ID

Tracking Username
Tracking Password
URL
Customs API Key
Customs API Secret

GLS IE

Username
Password
Contact ID

Tracking Username
Tracking Password
URL
Customs API Key
Customs API Secret

GLS NL

Username
Password
API Key

GLS ES

Account Number
Account Name
Token

Hermes

Token

Auth ID
Auth Secret
Auth API Key

Hermes Corporate

Client ID
Client Name

Child Client ID
Child Client Name
User ID
User Password
Auth ID
Auth Secret
Auth API Key

Hived

Username
Password

Account Number

HubEurope

Account Number
Account Name
Token

Hub Europe Express

Account Number
Token

Huboo Shipping

Account Number
Account Name
Token

Huxloe

User ID
Tenant ID
API Key
Default Carier

Impact Express

Account Number
Account Name
Token

InPost

Email
Token

International Bridge USPS

Username
Password

InXpress Belfast

Account Number
Account Name
Token

Landmark

Username
Password
Client ID

Shipping Lane Region
Account Number

Low Cost Parcels

API Key
Client ID

MH

Account ID
Customer ID
User ID

MHI

User, Password
Client ID

Moov Parcel

Account Number
Account Name
Token

Norsk

Access Key ID
Secret Access Key

Tracking URL Slug
Shipper Company Name
Shipper Name
Shipper Address 1
Shipper Address 2
Shipper Address 3
Shipper City
Shipper County
Shipper Email
Shipper Phone
Shipper Postcode
Shipper Country ISO

On Logistics

Account Number
Account Name
Token

Orange DS

Username
Password

Paack

Client ID
Client Secret

Pallet Track

API Key

Palletforce

Access Key
Customer Account Number
Depot Code

Pallet Ways

API Key

Pallex

Username
Password

Pallex V2

Username
Password
Customer ID

Panther

API Key

Parcel 2 Go

Client ID
Client Secret

Parcelforce

Username
Password
Contract Number

Parcel Giant World Wide

Account Number
Account Name
Token

Parcel Hub

Username
Password
Account

Access Code

Parceltec

Account Number
Account Name
Token

PDC Logistics

Account Number
Account Name
Token

Post NL

API Key
Customer Code
Customer Number

PPI

Account Number
Account Name
Token

Pro Carrier

API Key

PTS

Username
Password

Relay

API Key

Route1

API Key

Royal Mail

User ID
Password
Account Code

Posting Location
Tracking Client ID
Tracking Client Secret

Royal Mail Click and Drop

API Key

Trading Name
Tracking Client ID
Tracking Client Secret

Royal Mail Intersoft

User ID
Password
Account Code

Posting Location
Custom Domain
Tracking Client ID
Tracking Client Secret

Rush

API Key

Server, Account

Samos

API Key

Seur

Client ID
Client Secret
API Username
API Password

Account Number

Shippr

API Key

SkyNet

Account Token

Smart Track

API Key
API Secret

Spring Global

Client ID
Client Secret

Spring XBS

API Key

Stamps USPS

Username
Password

Starlinks

API Key

Stuart

Client ID
Client Secret

Swap

Account Number
Account Name
Token

Teleship

Client ID
Client Secret

Test

Username
Password

Secured Mail

Username
Password
Client Name

The Pallet Network

Username
Password
Customer Account
Depot Number

TikTok Shop

TNT

Username
Password
Account Number

Total Fulfilment

Account Number
Account Name
Token

Transforce BE

Authorisation Token
Billing ID

Trans Global

API Key
Password

Trunkers NL

API Key

Tuffnells

Account Number
Sequence Number
FTP Hostname
FTP Username
FTP Password

Trader Code

UK Mail

Username
Password
Account

UPN

Username
Password
Customer ID
Depot

UPS

User ID
Password
Access Key
Account Number

Contract Company Name
Contract Name
Contract Address 1
Contract Address 2
Contract Address 3
Contract City
Contract County
Contract Postcode
Contract Country ISO
Contract Phone
Contract Email
Contract Tax ID

UPS V2

Account Number

Contract Company Name
Contract Name
Contract Address 1
Contract Address 2
Contract Address 3
Contract City
Contract County
Contract Postcode
Contract Country ISO
Contract Phone
Contract Email
Contract Tax ID

Urb It

API Key
Auth Token

W Logistics

Access Token

Wayfair

Client ID
Client Secret

Whistl

Username
Password
Account

Department
Track API Key

Worldwide Shipping

Account Number
Account Name
Token

XDP

Account Number
Access Key

Yodel

Username
Password
Account

Yodel C2C

Username
Password
API Key

Yodel ECR

Meter Number
License Plate Start
License Plate End
Starting Run Number
Contract Number
Contract Company Name
Contract Name
Contract Address 1
Contract City
Contract Postcode
Contract Phone
Contract Email

Contract Address 2
Contract County

Yodel Link

Meter Number
Licence Plate Start
Licence Plate End
Starting Run Number
Contract Number
Account Number
Schedule Number
Contract Company Name
Contract Address 1
Contract City
Contract Postcode
Contract Phone
Contract VAT
Contract Email

Contract Name
Contract Address 2
Contract County

Yodel Returns

Username
Password
Account
API Key

Yun Express

Customer Number
API Key

Yun Express USA

Customer Number
API Key

Some channels require pre-approval or API access to be granted before integration. Refer to the channel-specific guides below for more detail

Courier Integration Field Reference

  • Courier Identifier: The name used to identify the courier within Helm

  • Account Type: Choose between Live (real shipments) or Testing (safe test mode)

  • Collection Times: Set your courier collection window for each day of the week

  • Domain: The courier's system URL or endpoint, provided by the courier

  • Username: Your courier account username, provided by the courier

  • Password: Your courier account password or API key, provided by the courier

  • Barcode Prefix: A custom prefix added to shipping barcodes for identification

  • Tracking URL Slug: The unique URL path used to generate tracking links for customers

For further help, contact Helm Support