DHL Express Integration with Helm
Easily connect DHL Express to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are DHL Express?
DHL Express is a global leader in time-definite international shipping and courier services
With a presence in over 220 countries and territories, DHL Express is ideal for businesses needing fast, tracked, and reliable global deliveries from the UK and beyond

Step 1: Get Your DHL Express Credentials
Before installing DHL Express in Helm, ensure you have the required credentials
You will need:
Client Key
Client Secret
Pickup Location
Account Number
🔎 These details are provided during your DHL Express onboarding
You can also request them from your account manager or via the DHL Express support team

Step 2: Install DHL Express in Helm
To begin the installation:
Open the Settings menu in the bottom-left corner of Helm
Use the search bar to type “Couriers”
Click on the Couriers tab in the results

Step 3: Select and Configure DHL Express
Click Install Courier in the bottom-right corner
Search for and select DHL Express from the list
Click Continue to begin the configuration
Enter the following details:
Field | What to Enter |
Courier Identifier | Internal name (e.g. “DHL Express UK” or “DHL Worldwide Express”) |
Account Type | Choose Live for production use or Test for trial environment |
Collection Time | Add your scheduled collection time as agreed with DHL Express |
Client Key | Provided by DHL Express |
Client Secret | Provided by DHL Express |
Account Number | Provided by DHL Express |
💡 Tip: The Notes section (if shown) is for internal comments - only visible to you
Once done, click Save to activate the integration

All Set!
DHL Express is now fully integrated with Helm WMS
You can begin dispatching shipments, generating express courier labels, and managing global deliveries right from Helm

Need Help?
If you're unsure at any point or need extra support:
