PostNL Integration with Helm

Easily connect PostNL to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are PostNL?

PostNL is the national postal service provider of the Netherlands, offering reliable parcel delivery and logistics services across Europe

They specialise in cost-effective, customer-focused shipping solutions tailored for eCommerce and business customers

Step 1: Get Your PostNL Credentials

Before installing PostNL in Helm, ensure you have the following credentials

You will need:

  • Api Key

  • Customer Code

  • Customer Number

🔎 These details are provided by PostNL during onboarding
If you require assistance, contact your PostNL account manager or support team

Step 2: Install PostNL in Helm

To begin:

  1. Open the Settings menu in the bottom-left corner of Helm

  2. Use the search bar to type Couriers

  3. Select the Couriers tab from the results

Step 3: Select and Configure PostNL

  1. Click Install Courier in the bottom-right corner

  2. Search for and select PostNL from the list

  3. Click Continue to begin configuration

  4. Enter the following details:

Field

What to Enter

Courier Identifier

Internal name (e.g. “PostNL Standard” or “PostNL Express”)

Account Type

Choose Live for production or Test for trial setup

Collection Time

Enter your agreed pickup schedule with PostNL

Api Key

Provided by PostNL

Customer Code

Provided by PostNL

Customer Number

Provided by PostNL

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

PostNL is now integrated with Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support: