XDP Courier Integration with Helm
Set up XDP in your Helm WMS to simplify parcel delivery with integrated label printing, shipment tracking and collection management

Who Are XDP?
XDP is a UK-based courier service specialising in express parcel delivery and logistics solutions
They focus on fast, reliable shipping for eCommerce and business customers, offering next-day and same-day options

Step 1: Get Your XDP Credentials
Before installing XDP in Helm, ensure you have the following credentials
You will need:
Account Number
Access Key
🔎 These credentials are provided by XDP during onboarding
If you don’t have them, contact your XDP account manager or support team

Step 2: Install XDP in Helm
To begin:
Open the Settings menu in the bottom-left corner of Helm
Use the search bar to type Couriers
Select the Couriers tab from the results

Step 3: Select and Configure XDP
Click Install Courier in the bottom-right corner
Search for and select XDP from the list
Click Continue to begin configuration
Enter the following details:
Field | What to Enter |
Courier Identifier | Internal name (e.g. “XDP Standard” or “XDP Express”) |
Account Type | Choose Live for production or Test for trial setup |
Collection Time | Enter your agreed pickup schedule with XDP |
Account Number | Provided by XDP |
Access Key | Provided by XDP |
💡 Tip: The Notes section (if shown) is for internal comments - only visible to you
Once done, click Save to activate the integration

All Set!
XDP is now integrated with your Helm WMS
You can start dispatching orders, printing labels and managing collections directly from Helm

Need Help?
If you're unsure at any point or need extra support:
