WinWMS Integration Guide

Integrate WinWMS with Helm to automate warehouse operations, streamline fulfilment workflows, and maintain accurate stock levels across all your connected sales channels

What is WinWMS

WinWMS is a warehouse management system designed to support high-volume, multi-channel logistics

By connecting WinWMS to Helm, you can automate order flows, track despatches, and synchronise inventory in real time between systems

PROS ✅

CONS ❌

Real-time stock and despatch synchronisation

Requires valid API credentials and endpoint configuration

Seamless order export and tracking updates

Integration complexity may vary based on your warehouse setup

Reduces manual entry and fulfilment delays

Initial setup may require support from your WMS provider or IT team

Step-by-Step Setup

  1. Obtain WinWMS API Details
    Request or locate the following:

    • API Key

    • API Endpoint URL

    • Warehouse ID or client-specific identifier

  2. Log into Helm
    Go to Settings → My Store

  3. Add New Sales Channel
    Click Add New Sales Channel and select WinWMS from the integration list

  4. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g., WinWMS Warehouse UK

Sales Channel Logo

Upload WinWMS logo or a branded icon for your warehouse

API Endpoint URL

The base URL for WinWMS API requests

API Key

Authentication token provided by WinWMS

Warehouse ID

Identifier used by WinWMS to route orders and stock updates

  1. Click Continue

Interaction Settings

Set preferences for inventory sync, stock capping, order importing and fulfilment logic

INTERACTION SETTINGS

DESCRIPTION

Export Orders

Send new orders from Helm to WinWMS for fulfilment

Sync Inventory

Pull stock levels from WinWMS into Helm

Sync Tracking Numbers

Import tracking references from WinWMS after despatch

Auto Allocate Stock

Reserve stock automatically when orders are received in Helm

Despatch Confirmation

Automatically mark orders as despatched when WinWMS confirms

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Once connected, your Helm and WinWMS systems will work together - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API Key or Endpoint

Confirm details with your WMS provider and verify API access is active

Orders Not Exporting

Ensure the channel is marked active and export conditions are met

Stock Not Syncing

Verify inventory sync is enabled and SKU mappings are aligned

Missing Tracking Info

Check that tracking sync is switched on and enabled within WinWMS

For help with technical setup or credentials, contact Helm Support