Winit Integration Guide

Integrate your Winit logistics and fulfilment services with Helm to automate order fulfilment, streamline inventory updates and enhance cross-border shipping efficiency

What is Winit

Winit is a global fulfilment service specialising in cross-border eCommerce logistics, providing warehousing, shipping, customs clearance and last-mile delivery solutions

By connecting Winit with Helm, you can automate order processing, sync inventory levels and track shipments seamlessly

PROS ✅

CONS ❌

Specialised in international and cross-border fulfilment

Requires valid Winit API credentials and onboarding process

Automated order and stock synchronisation

Some regions may have longer transit times or customs delays

Integration supports multiple warehouse locations

Limited customisation of shipping options depending on region

Step-by-Step Setup

To connect Winit with Helm:

  1. Obtain API Credentials
    Contact your Winit account manager or access your Winit seller portal to get:

    • API Key

    • API Secret

    • API Endpoint URL

  2. Log in to Helm
    Go to Settings → My Store

  3. Add New Sales Channel
    Click Add New Sales Channel and choose Winit from the list

  4. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g., Winit Fulfilment

Sales Channel Logo

Upload the Winit logo or your company branding

API Key

Your Winit API Key

API Secret

Your Winit API Secret

API Endpoint URL

Base URL for API access (e.g. https://api.winit.com)

  1. Click Continue

Interaction Settings

Set preferences for inventory sync, stock capping, order importing and fulfilment logic

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Import stock levels automatically from Winit

Sync Orders

Push new orders from Helm to Winit for fulfilment

Tracking Updates

Retrieve shipment tracking information and update your Helm dashboard

Auto Generate Labels

Enable automatic label creation upon order fulfilment

Warehouse Selection

Map Helm warehouses to Winit fulfilment centres

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Winit integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

API Credentials Invalid

Confirm your API Key and Secret match those provided by Winit

Orders Not Syncing

Check that order sync settings are enabled and mapped correctly

Tracking Not Updating

Ensure tracking sync is active and API webhook permissions granted

Label Generation Failures

Verify auto label settings and service availability in your region

For help with technical setup or credentials, contact Helm Support