Sonepar Integration Guide

Integrate your Sonepar account with Helm to automate order processing, synchronise stock in real time, and streamline fulfilment across electrical, industrial, and HVAC distribution channels

What is Sonepar

Sonepar is a global leader in the distribution of electrical products, solutions, and related services, serving professional electricians, contractors, and industrial customers with a broad product portfolio and extensive supply chain network

Connecting Sonepar to Helm enables centralised order management, accurate inventory tracking, and efficient multi-location fulfilment across diverse electrical and industrial markets

PROS ✅

CONS ❌

Access to a vast network of electrical distributors and contractors

Requires a valid API URL and API Key issued by Sonepar

Real-time syncing of orders and stock levels

Product data may require compliance with industry standards

Supports multi-location warehousing and fulfilment

Onboarding may involve distributor agreements and integration vetting

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Sonepar from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

Enter a name such as Sonepar UK or Sonepar Electrical Distribution

Sales Channel Logo

Upload the Sonepar logo or your own branded icon

API URL

Enter the full API endpoint provided by Sonepar

API Key

Paste the API key issued via your Sonepar vendor or integration portal

  1. Click Continue

Interaction Settings

Configure how Helm interacts with Sonepar:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import product SKUs and details from Sonepar

Sync Stock Levels

Synchronise stock quantities between Helm and Sonepar

Use Channel Names

Display product names from Sonepar on Helm order summaries

Max Stock Levels

Set maximum stock levels sent to Sonepar

Stock Buffer

Reserve stock to prevent overselling of critical items

Auto Merge Orders

Merge orders from the same customer or site

Order Importing Type

Set the date/time from which orders will start importing

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Sonepar integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Verify the URL includes HTTPS and the correct API endpoint

Invalid API Key

Confirm the API key is active and assigned to your Sonepar account

Orders Not Importing

Ensure the channel is active and order filters are properly configured

Stock Not Syncing

Make sure stock sync is enabled and SKU mappings are correct

If you experience issues and need assistance, contact Helm Support