Rue du Commerce Marketplace Integration Guide

Integrate your Rue du Commerce marketplace channel with Helm to automate order imports, synchronise inventory levels, and manage fulfilment efficiently on one of France’s most established eCommerce platforms.

What is Rue du Commerce

Rue du Commerce is a leading French online marketplace specialising in electronics, home appliances, computing, and home improvement. Known for its competitive pricing and wide product selection, it provides a trusted environment for both brands and consumers across France.

By connecting Rue du Commerce to Helm, sellers can centralise sales operations, ensure stock accuracy across platforms, and streamline fulfilment and reporting from a single interface.

PROS

CONS

Access to a well-known and trusted French marketplace

Requires valid API URL and API Key issued by Rue du Commerce

Real-time order and stock synchronisation with Helm

Product data and descriptions may require localisation and approval

Suitable for electronics, home goods, computing, and lifestyle products

SLAs may be strict, with performance and delivery targets

Step-by-Step Setup

To integrate Rue du Commerce with Helm:

  1. Register as a Seller
    Apply via Rue du Commerce’s seller onboarding portal and complete the approval process.

  2. Obtain API Credentials
    Once onboarded, retrieve your API URL and API Key from the Rue du Commerce seller platform.

  3. Log in to Helm
    From the dashboard, navigate to Settings → My Store.

  4. Add New Sales Channel
    Click Add New Sales Channel and select Rue du Commerce from the available integrations.

  5. Enter API Credentials

FIELD

DESCRIPTION

Sales Channel Name

e.g., Rue du Commerce FR

Sales Channel Logo

Upload the official Rue du Commerce logo or your own branded icon

API URL

Use the full endpoint provided by Rue du Commerce

API Key

Paste the API Key issued through your seller account

  1. Click Continue

Interaction Settings

Fine-tune how Helm communicates with Rue du Commerce for stock, orders, and fulfilment

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically pull your product listings from Rue du Commerce

Sync Stock Levels

Keep Helm stock levels aligned with your channel offering

Use Channel Names

Show the product name as listed on Rue du Commerce in Helm orders

Max Stock Levels

Limit how much stock is sent to the marketplace (e.g., to avoid oversupply)

Stock Buffer

Reserve a number of units to prevent accidental overselling

Final Steps

  • Click Save when all fields and preferences have been configured

  • Mark the channel as Is Active at the top of the page

Your Rue du Commerce integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Ensure the endpoint includes HTTPS and matches the version path provided

Invalid API Key

Double-check the key is copied correctly from the seller dashboard

Orders Not Importing

Confirm the channel is active and the order statuses are properly configured

Stock Not Syncing

Make sure product SKUs are mapped and stock sync settings are enabled in Helm

If you experience issues and need assistance, contact Helm Support