MNP Integration Guide - Plugin

Integrate your MNP logistics and delivery services with Helm to automate order fulfilment, track shipments, and synchronise inventory efficiently

What is MNP

MNP is a leading Canadian postal and parcel delivery service offering comprehensive shipping and logistics solutions

Connecting MNP with Helm allows seamless order exports, real-time tracking updates, and centralised fulfilment management

PROS ✅

CONS ❌

Extensive coverage across Canada

Requires valid API credentials issued by MNP

Real-time shipment tracking and status updates

Regional service limitations may apply

Integration supports automated order fulfilment

Advanced features may require additional setup with MNP

Step-by-Step Setup

To connect MNP with Helm:

  1. Obtain API Credentials
    Contact your MNP account representative or seller portal to get:

    • API Key

    • API Secret

    • API Endpoint URL

  2. Log into Helm
    Go to Settings → My Store

  3. Add New Sales Channel
    Click Add New Sales Channel and select MNP from the list

  4. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g., MNP Shipping

Sales Channel Logo

Upload the MNP logo or your company branding

API Key

Your MNP API Key

API Secret

Your MNP API Secret

API Endpoint URL

Base URL for API access (e.g. https://api.mnp.ca)

  1. Click Continue

Interaction Settings

Set preferences for inventory sync, stock capping, order importing and fulfilment logic

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Import stock data automatically from MNP

Sync Orders

Export new orders from Helm to MNP for fulfilment

Tracking Updates

Receive shipment tracking and status from MNP

Auto Generate Labels

Enable automatic shipping label creation

Warehouse Mapping

Map Helm warehouses to MNP fulfilment centres

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your MNP integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

API Credentials Invalid

Confirm API Key and Secret with MNP

Orders Not Syncing

Ensure order sync settings are active and mapped correctly

Tracking Not Updating

Verify tracking sync and API permissions

Label Generation Issues

Check label settings and service availability

For help with technical setup or credentials, contact Helm Support