Help and Documentation

Welcome to the Helm Resource Hub – your central destination for mastering the Helm platform. Here you can access clear documentation, step-based video tutorials, and an interactive Playground to safely test label requests. Whether you’re configuring integrations, exploring the API, or refining your workflows, you’ll find everything you need to succeed. Our support team is also on hand whenever you need extra help

What You’ll Find

  • Comprehensive Documentation
    Step through detailed setup guides, integration notes, and process overviews to help you get started with Helm and make the most of its features

  • Engaging Video Tutorials *coming soon
    Follow visual, step-by-step instructions to understand and use Helm with ease

  • Dedicated Support
    Submit a support ticket or contact our team directly if you need assistance and we’ll get back to you quickly

We are committed to giving you the tools, knowledge, and support to make Helm work seamlessly for your business

Accessing Help & Documentation

To open the Help Center, select it from the left-hand menu or you can just go directly to documentation.helmwms.app

A pop up will appear with all the walkthroughs and popular Guides to help guide you through installing and mastering Helm

Documentation

Our guides walk you through each step of setting up Helm, showing what data needs to be provided and how to transmit requests successfully

Click to access the dedicated API documentation page for further detail

Video Tutorials

Watch, pause, or maximise videos directly within Helm to follow along at your own pace

Contact Helm Support

Click Get in Touch within Helm to submit a Support Request or visit the Helm Support Portal to submit a detailed ticket

You can also call us on +44 1377 455 180 and a member of the team will be happy to help